Global HR Service Advisor — Hybrid & People-First

Experian; Cyberjaya; Hybrid; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid work arrangement

Inclusive paid leave

People-first culture

Job summary

Experian in Cyberjaya, Malaysia is seeking an HR Service Advisor to deliver exceptional support to our global workforce. You will advise on HR policies, process requests, and help shape the regional HR Shared Services approach across recruitment, employee records, and organizational changes.

The role requires 2+ years in a HR Shared Services environment, strong English communication, and proficiency in MS Office; Oracle knowledge is a plus.

Qualifications

• 2+ years of experience in a HR Shared Services/ Delivery Centre environment would be an added advantage.
• Strong command of English, written and spoken.
• Proficient in MS Office; Oracle knowledge is an advantage.
• Ability to work well in a team and independently.
• Systematic mindset with initiative to improve processes.

Responsibilities

• Serve as first point of contact for employees regarding HR policies and services.
• Process requests and create documents to meet compliance.
• Assist in establishing HR Shared Services in recruitment and employee records.
• Support process mapping and ensure standard practices are followed.
• Provide regional HR support and help develop HR processes.

Skills

HR Shared Services experience

English language proficiency

MS Office skills

Independent worker

Process improvement mindset

Tools

Oracle

Job description

Experian in Cyberjaya, Malaysia is seeking an HR Service Advisor to deliver exceptional support to our global workforce. You will advise on HR policies, process requests, and help shape the regional HR Shared Services approach across recruitment, employee records, and organizational changes.

The role requires 2+ years in a HR Shared Services environment, strong English communication, and proficiency in MS Office; Oracle knowledge is a plus.