Lead, People

ActAI; Petaling Jaya; Remote; MYR 325,000 - 487,000; Full time

Job summary

ActAI is expanding its global HR footprint and seeking an experienced leader to own HR Operations across multiple countries. You’ll build scalable processes, oversee payroll coordination, and ensure compliance with local laws while partnering with leadership to support rapid global expansion.

This remote, hands-on role requires managing employee records, onboarding, transfers, and offboarding with a meticulous eye for accuracy and data governance across diverse markets.

Qualifications

• 7+ years of experience in HR Operations, People Operations, or HR Administration.
• Experience supporting employees across multiple countries or regions.
• Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance.
• Experience building and improving HR processes in a fast-growing company.
• Strong operational mindset with high attention to detail.
• Comfortable balancing hands-on execution with process improvement.
• Strong communication and stakeholder management skills.

Responsibilities

• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding
• Build and improve HR processes, policies, and SOPs that can scale across multiple countries
• Oversee global HR systems, employee records, reporting, and data governance
• Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
• Ensure HR operations remain accurate, compliant, and audit-ready across all locations
• Improve operational efficiency through process redesign, automation, and system improvements
• Lead and develop the HR Operations function while partnering with leadership to support global expansion

Skills

HR Operations

People Operations

Payroll coordination

Compliance

Process improvement

Stakeholder management

Communication

Tools

HRIS systems

Job description

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

About the Role

You will lead HR Operations for ActAI's global team.

You will own the operational foundation that supports employees across multiple countries, ensuring HR processes are accurate, compliant, and scalable as the company grows.

This is a hands-on role. You will build and improve HR processes, manage global HR operations, and work with local partners and vendors to ensure a consistent employee experience across different markets.

What You Will Be Doing

• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding
• Build and improve HR processes, policies, and SOPs that can scale across multiple countries
• Oversee global HR systems, employee records, reporting, and data governance
• Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
• Ensure HR operations remain accurate, compliant, and audit-ready across all locations
• Improve operational efficiency through process redesign, automation, and system improvements
• Lead and develop the HR Operations function while partnering with leadership to support global expansion

What You Will Need

• 7+ years of experience in HR Operations, People Operations, or HR Administration
• Experience supporting employees across multiple countries or regions
• Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance
• Experience building and improving HR processes in a fast-growing company
• Strong operational mindset with high attention to detail
• Comfortable balancing hands-on execution with process improvement
• Strong communication and stakeholder management skills
• Ability to work across different countries, cultures, and time zones

Location

This is a remote role. We hire globally and work across multiple countries and time zones.

Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

Our process is designed to move fast:

1. Online assessment or practical task

2. Role-specific interview

3. CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.