Global HR Data Associate — Japanese Speaker

Alcon MX; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Alcon is seeking an Associate I, Master Data Management (Professional Path) to maintain accurate employee data across HR systems. You will be the first point of contact for associates and managers, handling HR data changes, onboarding, and documentation while ensuring compliance and confidentiality.

Join a global leader in eye care and grow through documentation and team support in a collaborative HR function.

Qualifications

• 1–3 years of HR Shared Services experience.

Responsibilities

• Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
• Act as first point of contact for questions from Alcon associates and managers
• Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
• E-File associates records in BOX repository
• Support the creation of clear documentation, including SOPs, policies, and guidelines.
• Handle client requests with politeness and detailed responses.
• Build relationships and collaborate effectively within teams, supporting and respecting each other.

Tools

Workday

ServiceNow

Job description

Alcon is seeking an Associate I, Master Data Management (Professional Path) to maintain accurate employee data across HR systems. You will be the first point of contact for associates and managers, handling HR data changes, onboarding, and documentation while ensuring compliance and confidentiality.

Join a global leader in eye care and grow through documentation and team support in a collaborative HR function.