Global CRM Lead: Salesforce & Growth Enablement

Körber; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology firm in Shah Alam is looking for a CRM Specialist to manage and optimize Sales and Service CRM processes. The role requires a degree in Engineering or MBA with 2–5 years of experience in Sales or Service Cloud technologies. The ideal candidate will have strong communication skills, proficiency in Salesforce, and a commitment to continuous learning. This position offers an opportunity to work collaboratively within a dynamic global team.

Qualifications

• 2–5 years of experience in Sales or Service Cloud projects.
• Experience in fast-paced corporate or consulting environments.
• Demonstrated commitment to continuous learning.

Responsibilities

• Execute the Sales and Service CRM strategy.
• Manage projects with internal and external partners.
• Drive CRM user adoption and support teams.

Skills

Sales Cloud technology

Service Cloud technology

CRM system proficiency

Strong communication skills

Results orientation

Education

Degree in Engineering or MBA

Tools

Salesforce Sales/Service Cloud

Job description

A global technology firm in Shah Alam is looking for a CRM Specialist to manage and optimize Sales and Service CRM processes. The role requires a degree in Engineering or MBA with 2–5 years of experience in Sales or Service Cloud technologies. The ideal candidate will have strong communication skills, proficiency in Salesforce, and a commitment to continuous learning. This position offers an opportunity to work collaboratively within a dynamic global team.