Full Price - Part Time Sales Associate (Pavilion Bukit Jalil)

Clarks; Kuala Lumpur; Presencial; MYR 24.000 - 40.000; Jornada completa

Descripción de la vacante

Clarks Malaysia in Kuala Lumpur is seeking a store associate to demonstrate products, engage customers, and drive sales.

You will deliver excellent customer service, maintain visual merchandising standards, manage stock, and operate the POS system. Fluency in English and Bahasa Malaysia is required, with Mandarin a plus, and a proactive, team-oriented attitude expected.

Formación

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Basic knowledge of retail operating environment.
• Retail management and store operation.
• Footwear industry knowledge is helpful.
• Basic visual merchandising and housekeeping.

Responsabilidades

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested and qualified customers and provide brand information.
• Articulate promotions and incentives to educate customers to buy.
• Deliver sell-through to meet personal sales targets.
• Upsell and cross-sell when opportunities arise.
• Ensure records of sale via the POS system.
• Replenish shelves and maintain visual merchandising.
• Keep areas neat and return items to correct locations.
• Provide excellent service to customers and vendors.
• Perform stock checks and periodic stock counts as instructed.
• Execute visual merchandising guidelines.
• Observe punctuality and grooming standards.
• Ensure store security and report breaches when necessary.
• Attend to customer feedback and escalate when necessary.

Conocimientos

Fluent in English

Bahasa Malaysia

Mandarin a plus

Good communication skills

Self-disciplined

Engage general consumers

Visual merchandising

Microsoft Office

POS system familiarity

Footwear knowledge

Educación

SPM level

Herramientas

POS system

Microsoft Office

Descripción del empleo

Job description:

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and upscale, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge:

• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined