Front Office & Guest Services Associate – Mandarin Speaker

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 27,000 - 47,000; Full time

Benefits offered by this job

Free accommodation

Medical coverage

Annual leave 14 days

Public holiday pay

Daily duty meal

Job summary

Genting Malaysia Bhd is hiring for a Front Office and Guest Services role at Resorts World Genting in Genting Highlands, Pahang. You will warmly welcome guests, manage reservations for rooms, entertainment, and transport, and provide accurate information about resort facilities.

Join a professional, dynamic hospitality team and contribute to a memorable guest experience while pursuing growth in a renowned resort destination.

Qualifications

• Minimum SPM; Diploma in Hotel Management, Marketing, or Business Administration encouraged
• Willing to work in Genting Highlands
• Stable monthly income in a reputable resort
• Structured training & career progression opportunities
• Professional and dynamic hospitality environment
• Opportunity to develop skills for a long-term career in front office and guest services

Responsibilities

• Welcome and assist guests with professionalism and a smile
• Handle reservations for accommodation, entertainment, and transport
• Provide accurate information about resort facilities
• Support front office daily admin operations
• Ensure guests enjoy a smooth and pleasant experience

Job description

Genting Malaysia Bhd is hiring for a Front Office and Guest Services role at Resorts World Genting in Genting Highlands, Pahang. You will warmly welcome guests, manage reservations for rooms, entertainment, and transport, and provide accurate information about resort facilities.

Join a professional, dynamic hospitality team and contribute to a memorable guest experience while pursuing growth in a renowned resort destination.