Front Office & Guest Services – Mandarin Friendly, On‑Site

Genting Malaysia Bhd; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Accommodation on-site

Medical Coverage RM9,000

Annual Leave 14 Days

Medical Leave 16 Days

Public Holiday Salary Compensation

1 Free Duty Meal Per Day

Job summary

Genting Malaysia Bhd. invites applications for a Front Office & Guest Services role at Resorts World Genting Highlands.

You will greet guests, assist with reservations for accommodation and activities, and provide accurate information about resort facilities to ensure a seamless guest experience. Ideal candidates are prepared to work on-site in Genting Highlands, with clear communication and a professional demeanor.

Qualifications

• Minimum SPM qualification.
• Diploma in Hotel Management, Marketing, or Business Administration encouraged.
• Willing to work in Genting Highlands.

Responsibilities

• Welcome and assist guests with professionalism and a smile.
• Handle reservations for accommodation, entertainment, and transport.
• Provide accurate information about resort facilities.
• Support front office daily admin operations.
• Ensure guests enjoy a smooth and pleasant experience.

Skills

Guest service

Reservations handling

Communication

Professional appearance

Education

SPM

Diploma in Hotel Management

Diploma in Marketing

Diploma in Business Administration

Job description

Genting Malaysia Bhd. invites applications for a Front Office & Guest Services role at Resorts World Genting Highlands.

You will greet guests, assist with reservations for accommodation and activities, and provide accurate information about resort facilities to ensure a seamless guest experience. Ideal candidates are prepared to work on-site in Genting Highlands, with clear communication and a professional demeanor.