Genting Casino Front Officer

Genting Malaysia Bhd; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Accommodation on-site

Medical Coverage RM9,000

Annual Leave 14 Days

Medical Leave 16 Days

Public Holiday Salary Compensation

1 Free Duty Meal Per Day

Job summary

Genting Malaysia Bhd. invites applications for a Front Office & Guest Services role at Resorts World Genting Highlands.

You will greet guests, assist with reservations for accommodation and activities, and provide accurate information about resort facilities to ensure a seamless guest experience. Ideal candidates are prepared to work on-site in Genting Highlands, with clear communication and a professional demeanor.

Qualifications

• Minimum SPM qualification.
• Diploma in Hotel Management, Marketing, or Business Administration encouraged.
• Willing to work in Genting Highlands.

Responsibilities

• Welcome and assist guests with professionalism and a smile.
• Handle reservations for accommodation, entertainment, and transport.
• Provide accurate information about resort facilities.
• Support front office daily admin operations.
• Ensure guests enjoy a smooth and pleasant experience.

Skills

Guest service

Reservations handling

Communication

Professional appearance

Education

SPM

Diploma in Hotel Management

Diploma in Marketing

Diploma in Business Administration

Job description

Start your hospitality journey in the clouds

Join Resorts World Genting and start your hospitality era in Front Office & Guest Services. Meet people, build your skills, and work in a place that’s buzzing with energy every day.

Speak Mandarin? Even better — you’ll help create great experiences for Mandarin-speaking guests too.

Genting Highlands, Pahang

Benefits

• Accommodation FREE – Live on-site and save on rent & travel
• Medical Coverage up to RM9,000 – Protect yourself & family
• Annual Leave 14 Days + Medical Leave 16 Days
• Public Holiday Salary Compensation
• 1 Free Duty Meal Per Day

What You’ll Be Doing

• Welcome and assist guests with professionalism and a smile
• Handle reservations for accommodation, entertainment, and transport
• Provide accurate information about resort facilities
• Support front office daily admin operations
• Ensure guests enjoy a smooth and pleasant experience

We’re Looking For Someone Who

• Minimum SPM; Diploma in Hotel Management, Marketing, or Business Administration encouraged
• Willing to work in Genting Highlands
• Stable monthly income in a reputable resort
• Structured training & career progression opportunities
• Professional and dynamic hospitality environment
• Opportunity to develop skills for a long-term career in front office and guest services

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!