Front Office Assistant

Swiss-Garden Hotel & Residences; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Swiss-Garden Hotel & Residences in Kuala Lumpur is seeking a courteous front desk/administrative associate to greet visitors, answer calls, and coordinate with departments. You will manage the visitor log, issue badges, and handle general inquiries with a professional approach.

The role covers clerical tasks such as filing, scanning, scheduling, mail handling, office supplies, and supporting events. You will maintain an orderly front office and assist with ad hoc admin duties as required by

Responsibilities

• Greet and assist visitors in a professional, friendly, and efficient manner.
• Answer phone calls, direct inquiries to the appropriate department, and take messages when necessary.
• Manage the office's visitor log and issue visitor badges.
• Perform clerical duties such as filing, scanning, photocopying, and organizing documents.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Maintain office supplies inventory and place orders when necessary.
• Handle incoming and outgoing mail, packages, and deliveries.
• Send and receive emails and faxes as required.
• Provide general information about the company to visitors and clients.
• Ensure the front office area is clean, organized, and presentable.
• Maintain the office schedule and coordinate with different departments as needed.
• Assist with administrative tasks for other departments as assigned by management.
• Assist with coordinating company events or activities.
• Handle special requests or tasks assigned by management.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Greet and assist visitors in a professional, friendly, and efficient manner.
• Answer phone calls, direct inquiries to the appropriate department, and take messages when necessary.
• Manage the office's visitor log and issue visitor badges.
• Perform clerical duties such as filing, scanning, photocopying, and organizing documents.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Maintain office supplies inventory and place orders when necessary.
• Handle incoming and outgoing mail, packages, and deliveries.
• Send and receive emails and faxes as required.
• Provide general information about the company to visitors and clients.
• Ensure the front office area is clean, organized, and presentable.
• Maintain the office schedule and coordinate with different departments as needed.
• Assist with administrative tasks for other departments as assigned by management.
• Assist with coordinating company events or activities.
• Handle special requests or tasks assigned by management.