Front Office Assistant

V8 Hotel; Johor; On-site; MYR 22,000 - 33,000; Full time

Job summary

Jora Malaysia is seeking a capable front office assistant to join our reception team in Johor. You will welcome visitors, answer calls, schedule appointments, and assist with filing, basic bookkeeping, and document preparation for daily operations.

The ideal candidate has at least 1 year in a similar role, excellent communication and multitasking skills, and proficiency with Word, Excel, Outlook, and common office equipment.

Qualifications

• 1 year of experience in a similar front office role.
• Strong communication and welcoming demeanor.
• Familiarity with MS Office and basic clerical tasks.

Responsibilities

• Welcome and assist visitors in a friendly and professional manner.
• Answer phones, take messages, and redirect calls as needed.
• Organize and maintain files and records; update when necessary.
• Create and maintain documents and spreadsheets.
• Handle outgoing mail and operate office equipment.
• Assist with invoicing and basic bookkeeping tasks.
• Schedule and confirm appointments, meetings, and events.

Skills

Customer service

Communication

Reception duties

Organizational skills

Microsoft Office

Basic bookkeeping

Tools

Microsoft Word

Excel

Outlook

Printer/photocopier

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.

Key responsibilities

• Welcome and assist visitors in a friendly and professional manner
• Answer the phone, take messages, and redirect calls to appropriate offices
• Organize and maintain files and records; update when necessary
• Create and maintain updated documents and spreadsheets
• Oversee sorting and distribution of incoming mail
• Prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopier, printers, etc.
• Organize bookkeeping and issue invoices/checks
• Perform inventory of office supplies and order what is needed
• Schedule and confirm appointments, meetings, and events

About you

• 1 year of experience in a similar role
• Exceptional ability to create a welcoming environment
• Strong working knowledge of office procedures and basic accounting principles
• Experience in answering and screening calls, as well as scheduling appointments
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express
• Working knowledge of printers, copiers, scanners, and fax machines
• Excellent interpersonal and communication skills
• Great organizational and multitasking abilities