Front Desk & Visitor Experience Coordinator

Unicorn Kingdom Sdn Bhd; Seremban; On-site; MYR 20,000 - 31,000; Full time

Job summary

Unicorn Kingdom Sdn Bhd is seeking a professional receptionist to greet visitors, handle calls, and manage front-desk operations. You will support meeting room scheduling, visitor flow during events, and basic admin tasks.

The role requires ensuring a courteous welcome, accurate records, and timely coordination with departments. You will assist in coordinating schedules, maintaining cleanliness of reception areas, and handling deliveries.

Responsibilities

• Welcome and greet walk-in visitors professionally
• Register visitors and maintain accurate visitor records
• Attend to incoming calls and direct calls to the appropriate person or department
• Handle basic enquiries and provide general information
• Direct visitors to the appropriate person, department or waiting area
• Manage and maintain the discussion room schedule
• Manage and maintain the meeting room schedule
• Arrange appointments and meeting room bookings
• Ensure discussion rooms and meeting rooms are properly prepared before use
• Receive and record incoming materials, goods, documents, couriers and parcels
• Notify the relevant staff or department upon receipt of deliveries
• Keep the reception area, waiting area, discussion areas, discussion rooms and meeting rooms clean, tidy and presentable
• Monitor the availability of basic reception and meeting room supplies
• Assist with basic administrative tasks, filing and data entry when required
• Assist with printing, photocopying, scanning and document preparation when required
• Support open houses, property launches, company events and event registration when required
• Assist in coordinating visitor flow during events, meetings or busy periods
• Maintain confidentiality of visitor and company information
• Report any facility, equipment or maintenance issues relating to the reception and meeting areas
• Perform other ad hoc duties as assigned by management from time to time

Job description

Unicorn Kingdom Sdn Bhd is seeking a professional receptionist to greet visitors, handle calls, and manage front-desk operations. You will support meeting room scheduling, visitor flow during events, and basic admin tasks.

The role requires ensuring a courteous welcome, accurate records, and timely coordination with departments. You will assist in coordinating schedules, maintaining cleanliness of reception areas, and handling deliveries.