Front Desk Receptionist & Guest Experience Specialist

Jones Lang LaSalle Incorporated; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Malaysia is seeking a professional Receptionist to be the first point of contact for visitors and callers. You will manage front desk operations, maintain visitor logs, and support daily office functions with a customer-centric approach.

The role requires strong English and Bahasa Malaysia communication, a friendly demeanour, and prior experience in reception or customer service.

Qualifications

• SPM/O-Level qualification or equivalent.
• Diploma in Business Administration or related field preferred.
• 2–3 years of receptionist or customer service experience, preferably within a Malaysian commercial office environment.

Responsibilities

• Greet visitors, verify IDs and manage visitor logs.
• Answer multi-line phone system, route calls, and take messages.
• Coordinate meeting room bookings and arrange staff directions.
• Process incoming mail and manage package deliveries.
• Provide general administrative support and maintain reception area.

Skills

Customer service

Reception

Communication

English & BM

Education

SPM/O-Level

Diploma in Business Administration

Job description

Jones Lang LaSalle Incorporated in Malaysia is seeking a professional Receptionist to be the first point of contact for visitors and callers. You will manage front desk operations, maintain visitor logs, and support daily office functions with a customer-centric approach.

The role requires strong English and Bahasa Malaysia communication, a friendly demeanour, and prior experience in reception or customer service.