Front Desk Receptionist (Chinese Language)

BE Beauty Sdn Bhd; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Job summary

BESLIM is seeking a friendly Front Desk Receptionist (Chinese Language) in Kuala Lumpur to greet customers, manage bookings, and support daily operations at our slimming and body wellness centre.

Ideal candidates have English and Bahasa Malaysia skills with Chinese reading/typing, a minimum SPM, and a customer-focused mindset. You will handle registrations, payments, and coordination with therapists to ensure smooth service.

Qualifications

• Minimum SPM qualification or equivalent.
• Experience in customer service, reception, or cashier roles preferred.
• Good verbal and written communication in English and Bahasa Malaysia; Chinese reading and typing proficiency required.
• Friendly, well-groomed and customer-focused.
• Organised, detail-oriented, able to multi-task.
• Basic computer skills; familiarity with booking and payment systems is an advantage.

Responsibilities

• Greet and assist customers in a professional, courteous manner.
• Manage customer registrations, bookings, and follow-ups.
• Respond to calls, WhatsApp messages, and walk-in enquiries with accurate information on services and promotions.
• Coordinate with therapists to ensure appointments run smoothly and minimise waiting times.
• Process payments accurately, issue receipts, and maintain daily transaction records.
• Maintain accurate customer records and handle personal information confidentially.
• Address customer feedback and concerns professionally, referring matters to the relevant team when necessary.
• Keep the reception area clean, organised, and presentable.

Skills

Customer service

Reception duties

Cashier experience

Interpersonal skills

Education

SPM qualification or equivalent

Tools

Appointment booking systems

Payment systems

Basic computer skills

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Front Desk Receptionist (Chinese Language)

BESLIM is a slimming and body wellness centre dedicated to helping customers feel healthier and more confident through personalised treatments and professional care. We are looking for a friendly and organised Customer Service Receptionist to join our team and provide a welcoming experience for every customer.

Key responsibilities

• Greet and assist customers in a professional, courteous, and friendly manner
• Manage customer registrations, appointment bookings, and follow-up arrangements
• Respond to phone calls, WhatsApp messages, and walk-in enquiries, providing accurate information about services and promotions
• Coordinate with therapists to ensure appointments run smoothly and minimise waiting times
• Process payments accurately, issue receipts, and maintain daily transaction records
• Maintain accurate customer records and handle personal information confidentially
• Address customer feedback and concerns professionally, referring matters to the relevant team when necessary
• Keep the reception area clean, organised, and presentable

About you

• Minimum SPM qualification or equivalent
• Experience in customer service, reception, or cashier roles is preferred
• Good verbal and written communication skills in English and Bahasa Malaysia, with Chinese reading and typing proficiency required
• Friendly, well-groomed, and customer-focused, with strong interpersonal skills
• Organised, attentive to detail, and able to manage multiple tasks
• Basic computer skills; familiarity with appointment booking and payment systems is an advantage
• Willing to work shifts, weekends, and public holidays

About us

BESLIM is a slimming and body wellness centre dedicated to helping customers feel healthier and more confident through personalised treatments and professional care.