Front Desk Medical Assistant

DR WEN CLINIC SDN BHD; Johor Bahru; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

SOCSO

EPF

EIS

Annual Bonus

Training Provided

Allowance Provided

Performance Bonus

Overtime Pay

Staff Discount

Flexible Working Hours

Job summary

DR WEN CLINIC SDN BHD in Malaysia seeks a patient-facing role to greet clients, handle registrations, and coordinate appointments. You will support clinical staff during consultations and assist with medication packaging and dispensation while ensuring a welcoming clinic environment.

The role accommodates a shift-rotation schedule (including weekends/public holidays) and requires fluency in Mandarin/Cantonese, with good English and Malay.

Qualifications

• Fluency in Mandarin/Cantonese is a must to communicate with the local Chinese-speaking community.
• Good command of English and Malay is also required.
• Open to SPM/STPM/Diploma holders; fresh graduates or candidates from Retail/F&B backgrounds are encouraged; full training will be provided.

Responsibilities

• Patient Concierge: Greet patients, manage registrations, and schedule appointments using the clinic system.
• Clinical Support: Assist doctors during consultations and simple procedures, ensuring patient comfort.
• Dispensary Management: Pack and label medications accurately and explain dosage/usage to patients.
• Administrative Care: Maintain patient records, process payments, and keep the clinic tidy and welcoming.
• Team Collaboration: Work with the medical team to ensure smooth operations and positive patient experiences.

Skills

Mandarin/Cantonese

English

Malay

People skills

Education

SPM/STPM/Diploma

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Language Skills:Fluency in Mandarin/Cantonese is a must (to communicate effectively with our local Chinese-speaking community). Good command of English and Malay is also required.

Personality: You are a \"people-person\"—cheerful, proactive, and patient-focused. A positive attitude is more important to us than technical perfection.

Education/Experience:Open to SPM/STPM/Diploma holders. Fresh graduates or candidates from Retail/F&B backgrounds are highly encouraged to apply asfull training will be provided.

Location:Ability to work at ourBukit Indah branch consistently.

Availability: Willing to work on a shift-rotation basis (including weekends/public holidays) to serve the community's needs.

Requirement

Job Requirements:

• Language Skills:Fluency in Mandarin/Cantonese is a must (to communicate effectively with our local Chinese-speaking community). Good command of English and Malay is also required.

• Personality: You are a \"people-person\"—cheerful, proactive, and patient-focused. A positive attitude is more important to us than technical perfection.

• Education/Experience:Open to SPM/STPM/Diploma holders. Fresh graduates or candidates from Retail/F&B backgrounds are highly encouraged to apply asfull training will be provided.

• Location:Ability to work at ourBukit Indah branch consistently.

• Availability: Willing to work on a shift-rotation basis (including weekends/public holidays) to serve the community's needs.

Responsibility

Job Responsibilities:

• Patient Concierge: Greet patients with a warm smile, manage registrations, and handle appointment scheduling efficiently using our clinic system.

• Clinical Support: Assist doctors during consultations and simple procedures, ensuring patients feel comfortable and safe.

• Dispensary Management: Pack and label medications accurately according to the doctor’s prescription and explain the dosage/usage clearly to patients.

• Administrative Care: Maintain accurate patient records, process payments, and ensure the clinic environment is always tidy, welcoming, and organized.

• Team Collaboration: Work closely with the medical team to ensure a smooth flow of operations and a positive experience for every visitor.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual Bonus
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• Staff Discount
• Flexible Working Hours

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