RECEPTIONIST

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Selangor; On-site; MYR 28,000 - 39,000; Full time

Job summary

Jora Malaysia is seeking a friendly clinic receptionist to welcome patients, manage appointments, registrations and follow-ups, and handle inquiries by phone or WhatsApp.

You will maintain patient records, process payments, coordinate with dentists and clinic staff, and support daily operations in a clean, welcoming reception area.

Qualifications

• Fresh graduates and candidates with no experience are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized, and able to multitask.
• Positive attitude, willing to learn, and able to work as part of a team.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations, and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized, and welcoming reception area.

Skills

Customer service

Reception

Microsoft Office

Communication skills

Teamwork

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Welcome and assist patients in a friendly and professional manner.

Manage patient appointments, registrations, and follow-ups.

Answer incoming phone calls and respond to WhatsApp inquiries.

Handle patient records and ensure information is updated accurately.

Process payments and issue receipts.

Coordinate with dentists and clinic staff to ensure smooth daily operations.

Assist with administrative and operational tasks as assigned by management.

Maintain a clean, organized, and welcoming reception area.

Requirements

• Fresh graduates and candidates with no experience are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.
• Responsible, organized, and able to multitask.
• Positive attitude, willing to learn, and able to work as part of a team.

Working Hours

Clinic Operating Hours: 9:00 AM - 8:00 PM