Front Desk & Office Experience Coordinator

Wong & Partners, a member firm of Baker & McKenzie International; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Wong & Partners, a Malaysian law firm and member of Baker McKenzie International, seeks a Front Desk Facilitator to support reception and frontline customer service in Kuala Lumpur. You will manage conference rooms, bookings, and assist visitors, calls, and correspondence to ensure smooth daily operations.

The role involves coordinating meetings, maintaining a tidy front desk, handling inquiries and помогing with travel and event arrangements as needed, contributing to a professional and

Responsibilities

• Manage and upkeep the conference rooms /facilities
• Manage meeting rooms/facilities bookings for internal and external meetings
• Keep front desk tidy and presentable with all necessary material(pens, forms, paper etc.)
• Greet and assist visitors to the office
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages and send them to the respective colleagues
• Check, sort and forward incoming faxes and disseminate these to the respective practice groups/departments
• Manage company car bookings and liaise with drivers on the arrangement
• Book conference calls, rooms, taxis, couriers and hotels for visitors
• Monitor office supplies of the office bistro and place orders when necessary
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Keep files and records updated
• Keep track of and update the Global Event and Meeting Team on upcoming events
• Take up other duties as assigned (travel arrangements, schedules etc.)

Job description

Wong & Partners, a Malaysian law firm and member of Baker McKenzie International, seeks a Front Desk Facilitator to support reception and frontline customer service in Kuala Lumpur. You will manage conference rooms, bookings, and assist visitors, calls, and correspondence to ensure smooth daily operations.

The role involves coordinating meetings, maintaining a tidy front desk, handling inquiries and помогing with travel and event arrangements as needed, contributing to a professional and