Front Desk Facilitator

Wong & Partners; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Wong & Partners in Kuala Lumpur is hiring a frontline receptionist/office administrator to support daily operations. You will manage the front desk, handle calls, coordinate meeting rooms, and assist visitors with professionalism. The role requires a Diploma in Business Admin/Management and at least 1 year of related experience.

Proficiency in Microsoft Office and strong communication skills are essential. You will work in a fast-paced environment, autonomously and as part of a team, ensuring

Qualifications

• Good communication and interaction skills.
• At least 1 year of working experience in related field.
• Proactive, result-oriented, self-reliant and assertive.
• Computer literacy and proficiency in Microsoft Office is a must.
• Able to work independently as well as in a team.
• Strong administrative skills with attention to detail.

Responsibilities

• Facilitate reception and front-line customer service.
• Manage and upkeep the conference rooms and facilities.
• Manage meeting rooms and facilities bookings for internal and external meetings.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc).
• Greet and assist visitors to the office.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or send messages to colleagues.
• Check, sort and forward incoming faxes to the respective groups and departments.
• Manage company car bookings and liaise with drivers.
• Book conference calls, rooms, taxis, couriers, hotels for visitors.
• Monitor office supplies of the office bistro and place orders when necessary.

Skills

Communication

Customer service

Teamwork

Education

Diploma in Business Admin/Management

Tools

Microsoft Office

Job description

Facilitate reception and front-line customer service.

Key responsibilities

Manage and upkeep the conference rooms and facilities

Manage meeting rooms and facilities bookings for internal and external meetings

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and assist visitors to the office

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages and send them to the respective colleagues

Check, sort and forward incoming faxes and disseminate these to the respective practice groups and departments

Manage company car bookings and liaise with drivers on the arrangement

Book conference calls, rooms, taxis, couriers, hotels for visitors

Monitor office supplies of the office bistro and place orders when necessary

About you

Possess at least a Diploma, Advanced / Higher / Graduate Diploma in Business Studies / Administration / Management or equivalent

At least 1 year of working experience in related field

Good communication and interaction skills

Able to work independently as well as in a team

Strong administrative skills, able to multi-task with excellent attention to detail

Proactive, result-oriented, self-reliant and assertive

Possess a positive mindset and able to work in a fast-paced environment

Computer literacy is critical and proficiency in Microsoft Office is a must

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a facilitator?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?

Wong & Partners is a member firm of Baker & McKenzie International, a Swiss Verein with member law firms around the world. Wong & Partners provides broad range of legal services with an international perspective.

Our practice areas are Mergers & Acquisitions, Venture Capital/Private Equity, Information Technology and Communications, Corporate Finance and Securities, Employment, Tax, Finance and Projects, Islamic Finance, Intellectual Property and Commercial Litigation and Dispute Resolution.

Wong & Partners is a member firm of Baker & McKenzie International, a Swiss Verein with member law firms around the world. Wong & Partners provides broad range of legal services with an international perspective.

Our practice areas are Mergers & Acquisitions, Venture Capital/Private Equity, Information Technology and Communications, Corporate Finance and Securities, Employment, Tax, Finance and Projects, Islamic Finance, Intellectual Property and Commercial Litigation and Dispute Resolution.

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