Front Office & Facilities Coordinator

FWD Group Management Holdings Limited; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

FWD TIM in Kuala Lumpur seeks a professional, organised receptionist to manage front-office operations and provide essential admin support. You will handle visitor greeting, registration, mail, access control and coordination with vendors, ensuring facilities are well maintained.

The role requires a Diploma or equivalent, good English communication, and proficiency in Microsoft Office. You will contribute to events, meetings, and health & safety processes while supporting a collaborative team.

Qualifications

• Diploma or equivalent in Business Administration, Office Management or related field.
• Prior reception/office administration experience preferred.
• Professional, customer-focused, with strong communication skills.
• Well organized, able to handle multiple priorities and confidential information.
• Proactive, resourceful and team-oriented in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for visitors in a professional, welcoming manner.
• Manage reception operations: visitor registration, access control, mail and couriers.
• Ensure meeting rooms and common areas are well maintained and stocked.
• Coordinate with building management, vendors and contractors for facilities.
• Prepare administrative reports and monitor office expenses and records.
• Support health and safety requirements, inspections and incident reporting.
• Coordinate room bookings, refreshments, deliveries and events logistics.
• Provide office admin and expense support, including invoices and contracts.

Skills

Customer service

Communication

Organization

Proactive

Team player

Education

Diploma or equivalent in Business Administration / Office Management

Tools

Microsoft Office (Outlook, Word, Excel, Teams)

Job description

FWD TIM in Kuala Lumpur seeks a professional, organised receptionist to manage front-office operations and provide essential admin support. You will handle visitor greeting, registration, mail, access control and coordination with vendors, ensuring facilities are well maintained.

The role requires a Diploma or equivalent, good English communication, and proficiency in Microsoft Office. You will contribute to events, meetings, and health & safety processes while supporting a collaborative team.