Front Desk & Guest Operations Specialist

COLLECTIVE HAUS SOLUTIONS SDN BHD; Kuala Lumpur; Sur place; MYR 3 500 - 5 500; Plein temps

Résumé du poste

Collective Haus Solutions Sdn Bhd in Kuala Lumpur seeks a proactive operator for guest-facing tasks and property upkeep. You will handle check-ins, inquiries, and documentation while maintaining high satisfaction and accurate records.

The role involves monitoring unit quality, coordinating linen and supplies, and real-time PMS updates with secure shift closings. Fresh grads are welcome; strong English and Malay, basic Chinese a plus.

Qualifications

• Diploma or degree preferred in Hospitality/Business administration or related field.
• Fresh graduates welcome; candidates with leadership during studies encouraged.
• Tech-savvy with ability to use mobile apps and computer systems.

Responsabilités

• Manage guest check-in/out, verify IDs, and handle inquiries with high service levels.
• Perform regular quality control and log maintenance needs for units.
• Oversee amenities, linen counts, and stock with service providers.
• Update room statuses in PMS, close shifts, and conduct face-to-face handovers.

Connaissances

Guest relations

Front desk operations

Quality inspections

Inventory coordination

System management

Shift handovers

Formation

Diploma or Degree in Hospitality Management

Outils

PMS

Description du poste

Collective Haus Solutions Sdn Bhd in Kuala Lumpur seeks a proactive operator for guest-facing tasks and property upkeep. You will handle check-ins, inquiries, and documentation while maintaining high satisfaction and accurate records.

The role involves monitoring unit quality, coordinating linen and supplies, and real-time PMS updates with secure shift closings. Fresh grads are welcome; strong English and Malay, basic Chinese a plus.