Front Desk Receptionist

Romanee Conte Estate Management Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Medical leave

Medical claim

Free parking

Uniform provided

Job summary

Romanee Conte Estate Management Sdn Bhd is seeking a front desk professional to warmly welcome guests, handle check-ins/outs, and respond to inquiries. The role requires accurate data entry in the hotel system and collaboration with housekeeping, maintenance, and other departments to ensure smooth operations.

The ideal candidate is fluent in English and Bahasa Malaysia, with a minimum educational background of SPM or higher, and willing to work rotating shifts across morning, evening, and night

Qualifications

• Minimum education: SPM, Diploma or Degree.
• Proficient in English and Bahasa Malaysia for guest communication.
• Willing to work rotating morning, evening and night shifts.
• Familiar with hotel front office systems and procedures.

Responsibilities

• Greet and check in/out guests warmly and efficiently.
• Respond to guest inquiries and requests promptly.
• Ensure guest data is accurately recorded in the hotel system.
• Coordinate with housekeeping and maintenance to address guest needs.
• Communicate with other departments to ensure smooth operations.
• Perform additional duties as required by superiors.

Skills

Customer service

English language

Bahasa Malaysia

Education

SPM/ Diploma/ Degree

Tools

Hotel front office system

Job description

Job Description

Warmly welcome and check in/ check out guests, ensuring a smooth and efficient process.

Respond to guest inquiries and requests in a timely and courteous manner.

Ensure all guest data is accurately recorded in the hotel system.

Communicate with other departments to ensure smooth and efficient operation.

Coordinate with other departments, such as housekeeping and maintenance, to address guest needs and concerns.

Perform any other duties as requested by superiors.

Job Requirements:

A minimum of an SPM, Diploma, or Degree in relevant fields is required.

Responsible, independent, honest, and hardworking.

Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively with guests.

Ability to work morning, evening, and night shifts on a rotational basis.

Familiarity with hotel front office systems and procedures.

• Contributuion EPF, SOCSO, EIS
• Medical leave
• Medical Claim
• Free parking
• Uniform is provided

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How would you rate your English language skills?