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Romanee Conte Estate Management Sdn Bhd is seeking a hotel front desk associate at Genting Highlands. You will warmly welcome guests, check in/out, respond to inquiries, and ensure data is accurately recorded in the hotel system.
You will coordinate with housekeeping and maintenance to address guest needs, work on a morning/evening/night shift rotation, and contribute to smooth operations. A minimum of SPM/ Diploma/ Degree is required, with English and Bahasa Malaysia proficiency.
Job Type: Permanent
Job description
Warmly welcome and check in/ check out guests, ensuring a smooth and efficient process.
Respond to guest inquiries and requests in a timely and courteous manner.
Ensure all guest data is accurately recorded in the hotel system.
Communicate with other departments to ensure smooth and efficient operation.
Coordinate with other departments, such as housekeeping and maintenance, to address guest needs and concerns.
Perform any other duties as requested by superiors.
Job Requirements:
A minimum of an SPM, Diploma, or Degree in relevant fields is required.
Responsible, independent, honest, and hardworking.
Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively with guests.
Ability to work morning, evening, and night shifts on a rotation basis.
Familiarity with hotel front office systems and procedures.
Contributuion EPF, SOCSO, EIS
Medical leave
Medical Claim
Free parking
Uniform is provided
Hostel is provided