Front Desk Receptionist

Romanee Conte Estate Management Sdn Bhd

Genting Highlands

On-site

MYR 31,000 - 58,000

Full time

3 days ago
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Benefits offered by this job

Free parking
Uniform provided
Hostel provided
Medical leave
Medical claim
EPF/SOCSO/EIS

Job summary

Romanee Conte Estate Management Sdn Bhd is seeking a hotel front desk associate at Genting Highlands. You will warmly welcome guests, check in/out, respond to inquiries, and ensure data is accurately recorded in the hotel system.

You will coordinate with housekeeping and maintenance to address guest needs, work on a morning/evening/night shift rotation, and contribute to smooth operations. A minimum of SPM/ Diploma/ Degree is required, with English and Bahasa Malaysia proficiency.

Qualifications

  • Requires a minimum of SPM, Diploma, or Degree in relevant fields.
  • Proficiency in English and Bahasa Malaysia.
  • Ability to work morning, evening, and night shifts on a rotation basis.

Responsibilities

  • Welcome guests and handle check-in/check-out efficiently.
  • Respond to guest inquiries promptly and courteously.
  • Ensure guest data is accurately recorded in the hotel system.
  • Coordinate with housekeeping and maintenance to address guest needs.

Skills

Customer service
Communication
Teamwork
Multitasking

Education

SPM/Diploma/Degree

Tools

Hotel front office system

Job description

Job Type: Permanent

Job description

Warmly welcome and check in/ check out guests, ensuring a smooth and efficient process.

Respond to guest inquiries and requests in a timely and courteous manner.

Ensure all guest data is accurately recorded in the hotel system.

Communicate with other departments to ensure smooth and efficient operation.

Coordinate with other departments, such as housekeeping and maintenance, to address guest needs and concerns.

Perform any other duties as requested by superiors.

Job Requirements:

A minimum of an SPM, Diploma, or Degree in relevant fields is required.

Responsible, independent, honest, and hardworking.

Proficiency in English and Bahasa Malaysia, with the ability to communicate effectively with guests.

Ability to work morning, evening, and night shifts on a rotation basis.

Familiarity with hotel front office systems and procedures.

Contributuion EPF, SOCSO, EIS

Medical leave

Medical Claim

Free parking

Uniform is provided

Hostel is provided

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