Front Desk Coordinator — Law Firm Support

HR Pro Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 36,000; Full time

Job summary

HR Pro Sdn Bhd is seeking a friendly receptionist to greet clients and manage front desk duties, while providing essential clerical support to lawyers and staff. The role requires professional appearance and strong customer-service mindset, with proficiency in Microsoft Office.

You will handle calls and enquiries, coordinate appointments, maintain a welcoming reception, and ensure confidentiality of client information in a professional services environment.

Qualifications

• Minimum SPM qualification or equivalent.
• Experience as receptionist, front desk executive, admin assistant or similar preferred.
• Experience in a law firm or professional services is an advantage.
• Excellent communication and interpersonal skills with a customer-service mindset.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities with attention to detail.
• Proficient in Microsoft Office.

Responsibilities

• Greet and welcome clients, visitors, and business associates professionally.
• Handle incoming calls, emails, and enquiries promptly and direct to appropriate personnel.
• Coordinate and manage appointments, meeting room bookings, and client visits.
• Maintain a neat reception area.
• Provide general admin support including filing, data entry, mail handling.
• Assist lawyers and office staff with day-to-day operations.
• Handle client information and firm documents with confidentiality.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Multitasking

Attention to detail

Microsoft Office

Education

SPM qualification

Job description

HR Pro Sdn Bhd is seeking a friendly receptionist to greet clients and manage front desk duties, while providing essential clerical support to lawyers and staff. The role requires professional appearance and strong customer-service mindset, with proficiency in Microsoft Office.

You will handle calls and enquiries, coordinate appointments, maintain a welcoming reception, and ensure confidentiality of client information in a professional services environment.