Front Desk & Cashier Specialist

DHUB (SELANGOR) SDN. BHD.; Klang City; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Premium Working Environment

Company Cafe

Medical Claim

Annual Dinner

Festive Celebration

Job summary

DHUB (Selangor) Sdn. Bhd. is Malaysia’s leading automotive solutions hub seeking a Front Desk Executive to be the face of the service centre.

You will manage front desk operations and cashiering with professionalism, delivering exceptional customer experiences. Responsibilities include handling inquiries across channels, scheduling appointments, maintaining CRM records, and coordinating with internal teams to ensure smooth service delivery in a fast-paced automotive environment.

Qualifications

• At least 1 year of experience in customer service or front desk roles.
• Fresh graduates are encouraged to apply with strong communication skills.
• Experience in the automotive industry is an added advantage.
• Basic math skills and proficiency with Google Sheets and MS Office.

Responsibilities

• Welcome and assist walk-in customers professionally and courteously.
• Handle enquiries via walk-in, phone, WhatsApp, social media and other channels.
• Schedule and coordinate customer appointments and service updates.
• Maintain customer records and update the CRM system.
• Balance cash drawer and process payments (cash, card, QR, online).
• Coordinate with internal departments for smooth service delivery.
• Prepare basic administrative reports and documentation.

Skills

Customer service

Front desk

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

Google Sheets

CRM software

Microsoft Office

Job description

DHUB (Selangor) Sdn. Bhd. is Malaysia’s leading automotive solutions hub seeking a Front Desk Executive to be the face of the service centre.

You will manage front desk operations and cashiering with professionalism, delivering exceptional customer experiences. Responsibilities include handling inquiries across channels, scheduling appointments, maintaining CRM records, and coordinating with internal teams to ensure smooth service delivery in a fast-paced automotive environment.