Fresh Start: Customer Service Executive (Printing)

PRINT EXPERT SDN. BHD.; Shah Alam; Sur place; MYR 24 000 - 36 000; Plein temps

Résumé du poste

PRINT EXPERT SDN. BHD. invites fresh graduates with Diploma or Bachelor’s degree to join our customer service team. You will handle inquiries via calls and messaging apps, learn proper telephone etiquette, and contribute to a positive customer experience in a fast-paced printing company.

We value strong Bahasa Malaysia and English communication, a pleasant personality, teamwork, and a willingness to learn new tasks. Training will be provided to help you grow professionally.

Qualifications

• Diploma or Bachelor's Degree in any field is required or preferred.
• Fresh graduates are welcome and candidates with experience in customer service or related industries have an added advantage.
• Good communication skills in Bahasa Malaysia and English.
• Pleasant, polite and professional telephone manner; able to work in a team.
• Willing to learn and adapt to new tasks and procedures.

Responsabilités

• Attend to customer inquiries via telephone, WhatsApp and other channels.
• Answer incoming calls professionally with a polite, friendly and courteous manner.
• Process customer orders accurately and ensure information is recorded correctly.
• Coordinate with internal departments to ensure orders and requests are handled efficiently.

Connaissances

Communication skills

Bahasa Malaysia

English

Teamwork

Willingness to learn

Formation

Diploma or Bachelor's Degree in any field

Description du poste

PRINT EXPERT SDN. BHD. invites fresh graduates with Diploma or Bachelor’s degree to join our customer service team. You will handle inquiries via calls and messaging apps, learn proper telephone etiquette, and contribute to a positive customer experience in a fast-paced printing company.

We value strong Bahasa Malaysia and English communication, a pleasant personality, teamwork, and a willingness to learn new tasks. Training will be provided to help you grow professionally.