Bilingual Sales & Customer Success Coordinator – Printing

Percetakan Tenaga Sdn. Bhd.; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Yearly Bonus & Increment

Medical Card up to RM100K / Insurance

Medical Claim up to RM1000 (Outpatient

Leave Entitlement

Overseas/Local Company Trip

Free Parking Provided

Festive Celebration

Free In-house Gym

Weekly Yoga Class

Fun & Friendly Work Culture

Job summary

Percetakan Tenaga Sdn. Bhd. invites motivated individuals to join our sales coordination team in Kuala Lumpur.

You will lead product briefings for new offerings and serve as the main point of contact for existing and new customers, ensuring excellent communication and ongoing engagement with clients. You will develop a solid understanding of printing materials, including paper types, colors, and finishing options, to provide informed recommendations.

Qualifications

• Fluent in Mandarin and/or Cantonese to support Mandarin-speaking clients.
• Strong interpersonal and communication skills with a customer-first mindset.
• Team-oriented attitude and ability to work with minimal supervision.
• Self-motivated, proactive, and organized in daily tasks.
• Basic computer literacy for daily tasks in a coordinator role.
• Fresh graduates and entry-level candidates are welcome to apply.

Responsibilities

• Organize and coordinate impactful product briefings to introduce new offerings to customers.
• Act as the main point of contact for both existing and new customers.
• Ensure excellent communication and ongoing engagement with customers.
• Develop a strong understanding of printing materials, including paper types, colors, and finishing options.
• Provide informed recommendations on printing materials.
• Work closely with the production team to monitor order status.
• Manage delivery schedules and ensure smooth shipments.
• Adhere to company-certified systems and industry regulations.
• Maintain high standards of quality and compliance.

Skills

Mandarin/Cantonese proficiency

Interpersonal communication

Customer-first mindset

Team-oriented

Self-motivated

Proactive and organized

Basic computer literacy

Sales coordination experience (plus)

Fresh graduates welcome

Job description

Percetakan Tenaga Sdn. Bhd. invites motivated individuals to join our sales coordination team in Kuala Lumpur.

You will lead product briefings for new offerings and serve as the main point of contact for existing and new customers, ensuring excellent communication and ongoing engagement with clients. You will develop a solid understanding of printing materials, including paper types, colors, and finishing options, to provide informed recommendations.