Freight & Logistics Sales Support Specialist

Kintetsu World Express (Malaysia) Sdn Bhd; Bayan Lepas; Sur place; MYR 39 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health and wellness programmes

Career development

Inclusive workplace

Résumé du poste

Kintetsu World Express ( Malaysia ) Sdn Bhd in Bayan Lepas, Penang, is seeking a Sales Support Executive (Freight and Transportation) to join our dynamic team. This is a full-time role that supports our sales operations, coordinating between clients, operations and the sales team while maintaining excellent service standards and building lasting client relationships.

We offer a structured environment with opportunities for professional development, health and wellness benefits, and a

Qualifications

• Diploma or Bachelor's degree in business/logistics field.
• 1–3 years in sales support or admin in freight/logistics.
• Proficient in MS Office and CRM; fluent English and Bahasa Malaysia.

Responsabilités

• Provide administrative and operational support to the sales team to ensure efficient day-to-day operations.
• Process and manage freight quotations, ensuring accuracy and timely delivery to prospective clients.
• Maintain and update client databases and CRM systems with accurate information and activity records.
• Coordinate with operations and logistics teams to provide clients with shipment updates and status information.
• Prepare sales proposals, contracts, and documentation related to freight forwarding services.
• Handle client inquiries regarding rates, services, and shipment procedures with professionalism and efficiency.
• Follow up with potential clients and existing accounts to support sales pipeline development.
• Monitor industry trends and competitor activities to support the sales team's strategic planning.
• Liaise between clients and internal departments to resolve issues and ensure customer satisfaction.
• Assist in organising sales meetings, presentations, and client events as required.
• Support the preparation of sales reports and performance metrics for management review.

Connaissances

MS Office

CRM systems

English and Bahasa Malaysia

Formation

Diploma or Bachelor's in Business Administration, Logistics, or related field

Outils

Freight forwarding software

Logistics management systems

Description du poste

Kintetsu World Express ( Malaysia ) Sdn Bhd in Bayan Lepas, Penang, is seeking a Sales Support Executive (Freight and Transportation) to join our dynamic team. This is a full-time role that supports our sales operations, coordinating between clients, operations and the sales team while maintaining excellent service standards and building lasting client relationships.

We offer a structured environment with opportunities for professional development, health and wellness benefits, and a