Freight Growth Architect — New Business & Accounts

Aramex (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Aramex (Malaysia) Sdn Bhd is seeking a seasoned business development professional to acquire new freight service business, focusing on direct customers and multi-channel retailers. You will source opportunities, prospect networks, and build strong account relationships to meet revenue targets.

In this role, you will collaborate with cross-functional teams to deliver innovative shipping solutions, review performance with customers, and expand across the product portfolio while maintaining high

Qualifications

• Minimum of 5 years of experience in business development, sales, or account management, preferably in logistics or transportation.
• Strong industry knowledge and customer relationships will be an added advantage.
• Proven track record of sourcing opportunities, acquiring new business revenue, and achieving sales targets.
• Strong understanding of solution selling techniques and account management principles, with experience working with multi-channel retailers and brands.
• Excellent communication skills, both verbal and written, with the ability to articulate value propositions and build rapport with customers.

Responsibilities

• Acquire new business for Aramex freight services, focusing on direct customers.
• Source opportunities and acquire new business revenue for Aramex freight services, focusing on multi-channel retailers and brands.
• Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.
• Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.
• Utilize solution selling techniques to position Aramex freight services effectively and address customer needs and pain points.
• Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.
• Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.
• Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.
• Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.
• Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.
• Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.
• Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Skills

Business development

Sales

Account management

Solution selling

Negotiation

Relationship management

Cross-functional collaboration

Communication skills

Job description

Aramex (Malaysia) Sdn Bhd is seeking a seasoned business development professional to acquire new freight service business, focusing on direct customers and multi-channel retailers. You will source opportunities, prospect networks, and build strong account relationships to meet revenue targets.

In this role, you will collaborate with cross-functional teams to deliver innovative shipping solutions, review performance with customers, and expand across the product portfolio while maintaining high