Fraud Risk & Policy Analyst

Citi; Kampung Malaysia Tambahan; On-site; MYR 42,000 - 66,000; Full time

Job summary

Citi in Malaysia (Kuala Lumpur) is seeking an intermediate Fraud Ops Analyst 2 to contribute to fraud management policies and processes in support of the Operations - Services team. The role aims to minimize fraud losses by ensuring analysts make decisions using risk/reward balance methodologies.

Responsibilities include analyzing fraud trends, validating data, producing MIS analyses, and proposing fraud prevention measures.

Qualifications

• 0-2 years of experience in a related role.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Proficient in Mandarin and Cantonese languages.
• Willing to work on a shifting schedule.

Responsibilities

• Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine fraud patterns.
• Performs data validation independently in support of fraud management personnel.
• Assist in executing the business strategy by developing and producing MIS and analyses.
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided.
• Provide guidance to departments and cross-functional teams on process improvement efforts or projects.
• Monitor, assess, analyze and evaluate processes and data, identify policy gaps and formulate policies.
• Interpret data and make recommendations, with knowledge of industry practices and standards.
• Assess risk in business decisions, ensuring compliance with laws, rules and Citi policies, escalating issues.

Skills

Mandarin

Cantonese

Analytical thinking

Communication

Education

Bachelor’s degree/University degree or equivalent experience

Job description

Citi in Malaysia (Kuala Lumpur) is seeking an intermediate Fraud Ops Analyst 2 to contribute to fraud management policies and processes in support of the Operations - Services team. The role aims to minimize fraud losses by ensuring analysts make decisions using risk/reward balance methodologies.

Responsibilities include analyzing fraud trends, validating data, producing MIS analyses, and proposing fraud prevention measures.