Entry-Level Fraud Risk & Investigations Analyst

Citi; Petaling Jaya; In loco; MYR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Citi is seeking an entry-level Fraud Ops Analyst in Malaysia to assist in applying fraud risk policies and controls to minimize losses. You will work with the Fraud Operations team to support risk-based decision making and maintain awareness of industry standards.

The role emphasizes data-driven analysis and clear communication. Responsibilities include forecasting fraud trends, data validation, and collaboration across teams while adhering to regulatory obligations and Citi policies.

Competenze

• Relevant experience in a related role.
• Knowledge and previous experience in the Investigation and Fraud claims process.
• Experience in trend analysis and alerts in early fraud detection.

Mansioni

• Perform short and long term forecasting analysis and standardized fraud analysis.
• Make judgments within guidelines under general supervision.
• Develop and maintain knowledge of business/industry standards and practices.
• Demonstrate understanding of how the team interacts with others to achieve objectives.
• Identify data inconsistencies and exchange information clearly.
• Impact the business directly through the quality of tasks/services provided.
• Assess risk in business decisions, safeguard Citi, and escalate/report issues with transparency.

Conoscenze

Fraud knowledge

Investigation

Trend analysis

Office suite

Communication

Bias awareness

Formazione

Bachelor’s degree/University degree or equivalent experience

Strumenti

Microsoft Office

Access

Descrizione del lavoro

Citi is seeking an entry-level Fraud Ops Analyst in Malaysia to assist in applying fraud risk policies and controls to minimize losses. You will work with the Fraud Operations team to support risk-based decision making and maintain awareness of industry standards.

The role emphasizes data-driven analysis and clear communication. Responsibilities include forecasting fraud trends, data validation, and collaboration across teams while adhering to regulatory obligations and Citi policies.