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Carro is seeking a Workshop Supervisor/Technician Leader in Malaysia to oversee daily workshop operations, assign jobs, monitor progress, and provide technical guidance. You will ensure safety and quality standards while coordinating with service advisors and parts to keep vehicles moving efficiently.
The role requires leadership, diagnostics expertise, and strong communication skills, with preference for EV/Hybrid experience. Join a fast-paced, tech-forward automotive marketplace.
Supervise and coordinate the daily activities of technicians and workshop personnel to ensure smooth workshop operations.
Assign repair and maintenance jobs based on technicians’ skills, workload, and job priority.
Monitor repair progress and ensure all jobs are completed within the committed turnaround time (TAT).
Provide technical guidance and support in diagnosing and resolving complex vehicle issues, including recommending appropriate repair methods.
Ensure repair procedures comply with manufacturer specifications, company standards, and safety requirements.
Inspect completed repair work to ensure quality standards are met and minimize repeat repairs, rework, and workmanship issues.
Coordinate with Service Advisors, Job Controllers, and Parts Department to ensure timely repair progress, parts availability, and vehicle completion.
Monitor workshop manpower, productivity, equipment utilization, and overall technician performance.
Coach, mentor, and provide technical training to technicians to improve their skills and competency.
Support the onboarding and technical development of new workshop employees.
Ensure workshop tools and equipment are properly maintained and the workshop remains clean, safe, and organized.
Identify and elevate technical or operational issues to the Workshop Manager when necessary.
Ensure compliance with workplace safety regulations, company policies, and manufacturer requirements.
Perform any other duties and responsibilities as assigned by management.
Requirements
Certificate/Diploma in Automotive Technology, Automotive Engineering, or related field.
Minimum 3 years’ automotive technician experience, with supervisory/team leader experience preferred.
Strong knowledge of vehicle diagnostics, repair, troubleshooting, and workshop operations.
EV/Hybrid vehicle experience and knowledge of EV systems/high-voltage safety is an added advantage.
Strong leadership, problem-solving, job coordination, and communication skills.
Familiar with automotive diagnostic tools and workshop management systems.
Able to work in a fast‑paced workshop environment and manage multiple repair jobs effectively.
About Carro
Carro has carved out a reputation as Asia‑Pacific’s leading online automotive marketplace. This tech unicorn is a people‑centric business with over 4,500 employees in 8 markets who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co
Why work with Carro?
Founded in 2015, Carro is Asia‑Pacific’s leading online automotive marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Taiwan, Japan, Hong Kong and Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia‑Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:www.carro.co
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Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia‑Pacific.
Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.
Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia‑Pacific.
Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.