Senior Executive, Governance & Strategic Partnership (Hire Purchase)

CARRO; Subang Jaya; On-site; MYR 60,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Wellbeing programmes

Flexible working upon request

Job summary

Carro, Asia-Pacific’s leading online automotive marketplace, seeks a Senior Executive for Governance & Strategic Partnership (Hire Purchase) in Malaysia. You will steward governance, document control, data security, and license management while coordinating with internal partners and external financial institutions to drive operational excellence.

Your role covers IAM, access lifecycle, system administration for HP and Credit Term platforms, and business continuity planning, ensuring compliance

Qualifications

• Experience in governance and data security with strong documentation control.
• Familiarity with identity and access management and lifecycle onboarding/offboarding.
• Ability to monitor security controls and ensure data confidentiality and integrity.

Responsibilities

• Lifecycle management of official documentation and administrative processes.
• Document control & archiving for accessibility and compliance.
• Lead discussions to optimize administrative flows with stakeholders.
• Develop and monitor performance using admin tools.
• Define, monitor and report compliance metrics.
• Govern IAM and access management across systems.
• Maintain master data in HP and Credit Term systems.
• Manage NAS Synology drive and UCD server access structures.
• Ensure data backup integrity and prevent data leakage.
• Develop and test a disaster recovery plan annually.
• Manage renewal calendar for external software licenses and services.

Skills

Governance

Data security

IAM

Process optimization

Documentation control

Tools

NAS Synology drive

UCD server

Job description

Senior Executive, Governance & Strategic Partnership (Hire Purchase)

Carro has carved out a reputation as Asia-Pacific’s leading online automotive marketplace. This tech unicorn is a people-centric business with over 4,500 employees in 8 markets who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

Join the region’s largest online automotive marketplace with offices in 8 markets.

Firsthand experience in reshaping the automotive industry using the latest technologies such as AI and machine learning

Formal and informal learning and development programmes to support your growth and career progression.

Comprehensive benefits including medical, insurance and wellbeing.

Flexible working arrangements upon request.

Learn from some of the most experienced mentors in the technology and automotive space.

Meet and interact with colleagues from all around Asia Pacific.

Pursue opportunities to work at departments in other countries and regions.

Diverse and inclusive working environment with modern workspaces.

Engaging employee initiatives, events, and activities.

The Governance & Strategic Partnership department is the custodian of administrative integrity, data security, and strategic collaboration. It is responsible for establishing and enforcing robust governance frameworks for documentation and system administration, while safeguarding the organization’s data and digital assets. This department serves as the central coordinator and strategic interface for all internal and external partners, including service providers and financial institutions, to drive operational excellence and support the business growth of all company units.

About your role

1. Administration Governance

Responsible for the lifecycle management, integrity, and continuous improvement of all official documentation and administrative processes.

Document Control & Archiving

Guarantee that all department and company-level documents are properly formalized, systematically organized, and securely archived for accessibility and compliance.

Process Optimization

Proactively engage with stakeholders and report to superiors to identify friction points. Lead discussions to propose, gain approval for, and implement refined, more efficient administrative flows.

Tools Mastery & Monitoring

Achieve expert-level proficiency in current monitoring and administrative tools, utilizing them to track performance and identify bottlenecks.

Compliance Assurance

Define, monitor, and report on key compliance metrics. Assume full accountability for ensuring that all process adherence rates meet or exceed the established benchmark percentage.

2. Data Security & System Support

Responsible for the implementation, management, and vigilant monitoring of all user-facing and foundational security controls, ensuring data confidentiality, integrity, and availability.

Asset Security & Control

Ensure the physical and digital security of all company software, hardware, and portable items, maintaining a secure and controlled environment.

Lifecycle Access Management

Rigorously monitor the employee on-boarding and offboarding processes, ensuring 100% timely grant and removal of all system access rights.

Identity & Access Management (IAM)

Govern all user accounts, roles, and permissions within organizational systems, strictly enforcing the principle of least privilege.

Core System Administration

Update and maintain critical master data within the HP and Credit Term systems.

Administer and manage the NAS Synology drive, including access structures and capacity.

Oversee the User Configuration Data (UCD) server, ensuring its stability and security.

Data Integrity & Protection

Oversee and verify the consistent performance of data backup operations to guarantee integrity and rapid recoverability. Actively monitor and implement controls to prevent all forms of data leakage.

Business Continuity

Develop, maintain, and annually basis test a comprehensive disaster recovery plan for all governed systems to ensure organizational resilience.

Responsible for acting as the organizational bridge to external partners, managing the commercial and administrative lifecycle of critical third-party relationships.

License & Subscription Management

Proactively manage the renewal calendar for all external party software licenses, maintenance agreements, and service subscriptions to prevent operational lapses.

Founded in 2015, Carro is Asia-Pacific’s leading online automotive marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Taiwan, Japan, Hong Kong, and Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:www.carro.co

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP and TW.

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