Carro Care - Body and Paint Estimator

CARRO; Seberang Perai; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Wellbeing program

Flexible working arrangements

Job summary

Carro is Southeast Asia's largest online automotive marketplace, seeking a vehicle damage appraiser to assess repairs for insurance claims. The role involves estimating costs, reviewing with shop managers, and determining repair feasibility within a dynamic, growth‑driven team in Malaysia.

The ideal candidate will have a high school diploma and at least 1 year in an automotive facility, with strong organizational and communication skills.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of experience in an automotive warehouse, repair center, dealership, or similar facility is highly preferred.
• Excellent organizational skills.
• Ability to read and interpret documents; write routine reports and correspondence; communicate with groups.

Responsibilities

• Appraises vehicle damage to determine repair cost for insurance claims.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with body shop manager or foreman.
• Arranges appraisal by another appraiser to resolve disagreements on repair cost.
• Determines feasibility of repair vs replacement of parts.
• Evaluates salvage value on total vehicle loss.
• Prepares insurance forms indicating repair cost estimates and recommendations.
• Estimates cost of repainting or customization for undamaged vehicles.
• Performs other tasks as assigned.

Skills

Attention to detail

Reading comprehension

Time management

Teamwork

Education

High school diploma or equivalent

Job description

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• First‑hand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

About your role

Role and Responsibilities

Appraises vehicle damage to determine cost of repair for insurance claim settlement.Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage.

• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with body shop manager or foreman.
• In the event of a disagreement with manager or foreman on repair cost, arranges to have damage appraised by another appraiser to resolve the situation.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
• Determines salvage value on total vehicle loss.
• Prepares insurance forms to indicate repair cost estimates and recommendations.
• Estimates cost of repainting, converting to special purposes or customizing undamaged vehicles.
• Other tasks as assigned.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent required.
• At least one years of experience in an automotive warehouse, repair center, dealership, or similar facility is highly preferred.

Preferred Skills

• Excellent organizational skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyse and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.Good teamwork and interpersonal skills.
• Strong initiative and continuous improvement mindset.
• Strong time management

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions. Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds.