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Delima Kinta Sdn Bhd is seeking a diligent clerical and admin assistant to support the Sales Department in Taiping, Perak. You will handle daily admin tasks, update sales reports, manage documentation for HP/L.O.U., and assist in invoicing and insurance processes to ensure smooth operations.
As the first point of contact, you will provide product and pricing information, update customer records, and help organize showroom events and promotions while maintaining strong customer communication
Responsible in providing general clerical and administrative supports to ensure efficient operation of the Sales Department.
Assist the Sales Department on all administrative works including updating of sales daily report and maintenance of sales personnel records
Assist in handling of daily administrative activities including ordering of new car stocks, invoicing and overseeing the daily functions of the accounts, administration and sales routine
Monitor all Hire Purchase (HP) transaction on new cars which include to ensure that all the Letter of Undertaking (L.O.U.) are in good order without any pending issue and to follow-up on all disbursement / payment from the Banks
Assist in keying-in of all new car sales order, to complete the form and to monitor on all new car registrations including to ensure that all payments are collected in full before the release of the new cars to the customers
Issue official receipt on daily basis on all cash, cheques and credit cards purchases received through mail and in-person
Assist in sending reminder letters to customers on the insurance and to calculate the insurance premium as and when needed. To also prepare insurance quotation to customers when necessary
Assist in handling of insurance matters including renewal, issuing of insurance cover note and the submission of insurance documents, where applicable
Assist in preparing and submitting of monthly over-trade and incentive claims
Act as the first point of contact for customer inquiries (walk-in, phone, email, WhatsApp)
Provide accurate product, pricing, and promotional information
Assist Sales Consultants by updating customers on booking, loan, and delivery status
Ensure customers receive timely updates on vehicle availability, registration, and insurance
Prepare basic sales-related documents (e.g., booking form, delivery schedule)
Handle feedback, complaints, and elevate issues to the Sales Manager for resolution
Follow up with customers post-delivery to build long-term loyalty and secure referrals
Maintain and update customer records in the system
Track customer satisfaction levels through surveys or follow-up calls
Support retention programs such as loyalty rewards, service reminders, or referral campaigns
Assist in organizing showroom events, roadshows, and promotional campaigns
Support the sales team in distributing promotional materials and collecting customer leads
The company was established in the Year of 2003 and principally involved in motorcar dealership, specializing in the trading of sales and after-sales services and insurance service. The company was appointed as the Honda Authorized 3S Dealer for Taiping and we are 3S (Sales, Spare-Parts & Service) Centre is located at Jalan Simpang, Taiping.The company has been winning awards in Honda CEO Award for Top Performing Honda Dealer in West Malaysia.
The company was established in the Year of 2003 and principally involved in motorcar dealership, specializing in the trading of sales and after-sales services and insurance service. The company was appointed as the Honda Authorized 3S Dealer for Taiping and we are 3S (Sales, Spare-Parts & Service) Centre is located at Jalan Simpang, Taiping.The company has been winning awards in Honda CEO Award for Top Performing Honda Dealer in West Malaysia.