Finance and Administration- Vietnamese Bilingual

IBM; Selangor; On-site; MYR 100,000 - 140,000; Full time

Job summary

IBM is seeking a Senior Process Analyst - Procure to Pay (P2P) to support the APAC region. You will manage end-to-end Accounts Payable operations, vendor master management, and invoice processing while ensuring compliance with SLAs and financial controls.

This role requires collaboration with procurement, finance, and suppliers across APAC, offers shift flexibility, and opportunities to drive process improvements and automation within P2P.

Responsibilities

• End-to-end processing of PO and Non-PO invoices.
• Modify, verify and maintain Vendor Master records with data quality governance.
• Ensure accurate invoice receipt and processing per procedures.
• Coordinate with Procurement, Finance, and vendors for coding and approvals.
• Manage complex invoice and payment issues, including blocked invoices.
• Perform vendor statement reconciliations and respond to supplier inquiries.
• Monitor SLAs, productivity, and quality metrics against targets.
• Identify opportunities for process improvements, standardization, and automation in AP.
• Perform invoice and vendor account reconciliations for data accuracy.
• Support audit requests, compliance reviews, and month-end activities.
• Provide guidance to junior team members.

Job description

Finance and Administration- Vietnamese Bilingual

As a Senior Process Analyst - Procure to Pay (P2P) supporting the APAC region, you will be responsible for managing end-to-end Accounts Payable operations, vendor master management, invoice processing, query resolution and invoice reconciliations. You will collaborate with internal stakeholders and suppliers across APAC countries while ensuring adherence to service level agreements, compliance requirements, and financial controls. You should be flexible to work in shifts and support regional operations across multiple APAC countries.

Your Primary Responsibilities Include:

Perform end-to-end processing of Purchase Order (PO) and Non-Purchase Order (Non-PO) invoices.

Modify, verify and maintain Vendor Master records while ensuring data quality and governance compliance.

Ensure accurate invoice receipt, validation, verification and processing in accordance with established procedures.

Coordinate with Procurement, Stakeholders, Finance teams, and vendors to obtain coding, approvals, and resolve invoice exceptions.

Manage complex invoice and payment issues, including blocked invoices and stakeholder escalations.

Perform vendor statement reconciliations and respond to supplier inquiries through calls and emails.

Monitor service levels, productivity, and quality metrics while ensuring adherence to client SLAs and operational targets.

Identify opportunities for process improvements, standardization, and automation within the Accounts Payable process.

Perform invoice and vendor account reconciliations to ensure data accuracy.

Support audit requests, compliance reviews, month-end activities, and internal control requirements.

Provide guidance and knowledge sharing support to junior team members when required.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

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