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IBM Malaysia Sdn. Bhd. is seeking a Senior Process Analyst specializing in Procure to Pay (P2P) to lead end-to-end Accounts Payable operations across APAC.
You will manage PO/Non-PO invoicing, vendor master governance, and liaise with Procurement, Finance, and vendors to secure timely approvals and accurate coding. Ideal candidates have 3–4 years in AP, strong ERP experience (SAP/Oracle/Ariba), and excellent analytical, communication, and problem-solving skills.
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Senior Process Analyst - Procure to Pay (P2P) supporting the APAC region, you will be responsible for managing end-to-end Accounts Payable operations, vendor master management, invoice processing, query resolution and invoice reconciliations. You will collaborate with internal stakeholders and suppliers across APAC countries while ensuring adherence to service level agreements, compliance requirements, and financial controls. You should be flexible to work in shifts and support regional operations across multiple APAC countries.
Your Primary Responsibilities Include:
Perform end-to-end processing of Purchase Order (PO) and Non-Purchase Order (Non-PO) invoices.
Modify, verify and maintain Vendor Master records while ensuring data quality and governance compliance.
Ensure accurate invoice receipt, validation, verification and processing in accordance with established procedures.
Coordinate with Procurement, Stakeholders, Finance teams, and vendors to obtain coding, approvals, and resolve invoice exceptions.
Manage complex invoice and payment issues, including blocked invoices and stakeholder escalations.
Perform vendor statement reconciliations and respond to supplier inquiries through calls and emails.
Monitor service levels, productivity, and quality metrics while ensuring adherence to client SLAs and operational targets.
Identify opportunities for process improvements, standardization, and automation within the Accounts Payable process.
Perform invoice and vendor account reconciliations to ensure data accuracy.
Support audit requests, compliance reviews, month-end activities, and internal control requirements.
Provide guidance and knowledge sharing support to junior team members when required.
Required education
Bachelor's Degree
Required technical and professional expertise
Bachelor’s degree in accounting, Finance, Commerce, Business Administration, or related discipline.
Minimum 3 to 4 years of experience in Accounts Payable.
Strong knowledge of end-to-end Accounts Payable and Procure-to-Pay processes.
Experience handling vendor reconciliations, payment processing, invoice exceptions, and stakeholder escalations.
Proficiency in ERP platforms such as SAP, Oracle, Ariba or equivalent systems.
Strong analytical, communication, stakeholder management, and problem-solving skills.
Proven ability to manage priorities and work independently in a high-volume environment.
Language Requirements (Mandatory)
Fluent English communication skills (written and verbal). Multilingual proficiency in APAC languages is preferred.
Must be able to converse and write in Vietnamese
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
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I was always very fascinated at the impact that these tiny little transistors had on the world.
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There's so much value inworking with a company
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that has been able to reinventitself for over a century.
00:14
Currently, I'm a senior managerin the AI analytics practice.
00:17
I am a cybersecurity consultant.
00:19
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I am a hardware engineer.
00:22
I am a mobile application developer.
00:24
We are a global team providing 24/7boots-on-the-ground support.
00:28
My responsibility is to design anddeliver secure, scalable
00:33
and high-performing mobile solutions.
00:35
My interest in tech began in 11th grade whenI first learned about semiconductors.
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I design processor chips that go into high-performance computing servers.
00:43
Our team is responsible for ensuringthe end-to-end quality
00:47
and reliability of all of ourmicroprocessor products.
00:51
There's people who really believed in me
00:53
and they gave me that
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opportunity to prove myself.
00:56
It reminded me that myreach is really a global effort.
01:00
This success gave me the confidence totake on larger leadership roles.
01:05
One of the proudest moments isbalancing my career and motherhood.
01:09
Joining IBM has, for me personally, been one of the greatest impactful moments in my career.
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Lead.
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Consult.
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Go further.
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Build the future like an IBMer.
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Summary & chapters
Read as overview
Job Title
Finance and Administration - Vietnamese Language
Job ID
132654
City / Township / Village
PETALING JAYA
State / Province
Selangor
Country
Malaysia
Work arrangement
Onsite
Area of work
Enterprise Operations
Employment type
Regular
Position type
Professional
No Travel
Company
(0088) IBM Malaysia Sdn. Bhd.
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?