Senior Process Analyst (Japanese Bilingual)

IBM

Petaling Jaya

On-site

MYR 72,000 - 110,000

Full time

14 days+

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Job summary

IBM Malaysia Sdn. Bhd. is seeking a Senior Process Analyst – Procure to Pay (P2P) to join its Enterprise Operations team in Petaling Jaya.

You will manage end-to-end invoice processing, vendor master maintenance, and reconciliations, while coordinating with stakeholders to resolve blocked invoices and ensure accurate payment postings. This role requires a commerce graduate with 2–4 years AP experience, proficiency in Japanese JLPT N3+, strong MS Office skills, and familiarity with ERP systems.

Qualifications

Commerce graduate with 2–4 years of Accounts Payable experience.
Experience in invoice and vendor management, query resolution, and invoice reconciliation.
Proven ability to manage payment reporting and reconciliation activities.

Responsibilities

Involved in invoice processing, vendor master management, and query resolution.
Record invoices based on Purchase Order and non-PO (un-supported invoices).
Coordinate approvals and resolve issues around blocked invoices with stakeholders.
Ensure timely accounting entries for payments and expense claims.
Process travel and expense reimbursements and verify payment proposals.
Handle vendor statement queries via calls and emails.
Adhere to client SLAs and timelines.

Skills

Japanese JLPT N3+

MS Office

Education

Master's Degree

Tools

ERP software

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As Senior Process Analyst – Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.Your primary responsibilities include:

Involved in creating, modifying, verifying, and cleansing the Vendor Master.
Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing.
Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices).
Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.
Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests.
Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.
Involved in handling queries for vendor statement reconciliation through calls and emails.
Adhere to client SLA's (Service Level Agreements) and timelines.

Required education

Master's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Commerce graduate with a minimum of 2-4 years of experience in Accounts Payable.
Experience in Invoice and Vendor management along with Resolving queries, and Invoice reconciliation.
Proven work knowledge to manage payment reporting and reconciliation activities.

Preferred technical and professional experience

Strong proficiency in Japanese wih JLPT N3 and above is a MUST
Proficient in MS Office applications and any ERP software as an end-user.
Ambitious individual who can work under their direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Enhance technical skills by attending educational workshops, reviewing publications etc.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Senior Process Analyst

Job ID

129171

City / Township / Village

PETALING JAYA

State / Province

Selangor

Country

Malaysia