Finance and Administration - Japanese Bilingual

IBM

Petaling Jaya

Hybrid

MYR 89,000 - 134,000

Full time

6 days ago

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Benefits offered by this job

Hybrid work arrangement

Job summary

IBM Malaysia Sdn. Bhd. is seeking a Senior Process Analyst to support Procure to Pay (P2P) and Order to Cash (O2C) processes in a hybrid work environment.

The role emphasizes accurate processing, vendor data management, and timely reconciliations across global client projects. The ideal candidate has a bachelor's degree, 3-6 years in AP or AR and business-level Japanese proficiency for O2C duties, with a focus on automation and compliance.

Qualifications

Business-level Japanese proficiency required for O2C responsibilities.
Bachelor's Degree required.
Experience in P2P or O2C processes is preferred.

Responsibilities

Maintain and update vendor master data and resolve invoice issues.
Process PO and non-PO invoices and record payments accurately.
Handle accounts receivable, cash application, and reconciliations for O2C.
Drive automation and process improvements while ensuring SLAs.

Skills

Japanese language proficiency

Education

Bachelor's Degree

Tools

SAP S4 Hana

MS Excel

Job description

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Senior Process Analyst - Procure to Pay (P2P)

Responsible for invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Must be flexible to work in shifts.

Key Responsibilities:

Maintain and update vendor master data.
Process and verify PO and non-PO invoices.
Resolve invoice and payment issues with stakeholders.
Record payment and expense entries accurately.
Manage travel and expense claims, payments, and reconciliations.
Ensure compliance with client SLAs and timelines.

Senior Process Analyst - Procure to Pay (P2P)

Responsible for invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Must be flexible to work in shifts.

Key Responsibilities:

Maintain and update vendor master data.
Process and verify PO and non-PO invoices.
Resolve invoice and payment issues with stakeholders.
Record payment and expense entries accurately.
Manage travel and expense claims, payments, and reconciliations.
Handle vendor statement reconciliation queries.
Ensure compliance with client SLAs and timelines.

Senior Process Analyst – Order to Cash (O2C)

Responsible for managing Accounts Receivable, cash application, payment processing, reconciliations, customer master data, and credit management. Drives process improvements, automation, and compliance with SLAs. Requires business-level Japanese proficiency (reading, writing, and speaking).

Key Responsibilities:

Process and reconcile customer payments and cash receipts.
Investigate and resolve payment discrepancies and unapplied cash.
Perform account, journal, and Sales vs. Payment reconciliations.
Maintain customer master data and support credit management activities.
Monitor customer accounts, dunning, and credit exposure.
Manage payment allocation, settlement, and SAP transaction records.
Drive automation, process improvements, and touchless cash settlement.
Ensure compliance with SLAs, internal controls, and audit requirements.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Senior Process Analyst - Procure to Pay (P2P) · Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.

Senior Process Analyst - Procure to Pay (P2P) · Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.
· Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.
· Proven work knowledge to manage payment reporting and reconciliation activities.
· Knowledge and hands on experience in SAP S4 Hana
· Good Excel skills required

Senior Process Analyst – Order to Cash (O2C)
· Commerce graduate, Accounting, Finance, or a related field.
· 3-6 years of experience in Order-to-Cash (O2C), Accounts Receivable, Cash Application, or Credit Management.
· Strong understanding of accounting principles, reconciliations, and payment processing.
· Experience managing cash application metrics and driving operational improvements.
· Proven expertise in automation, process optimization, and account analysis.
· Experience collaborating with customers, Sales, and Finance teams to achieve bu

Preferred technical and professional experience

Senior Process Analyst - Procure to Pay (P2P) · Proficient in MS Office applications and any ERP software as an end-user.· Ambitious individual who can work under their direction towards agreed targets/goals.· Ability to work under tight timelines and have been part of change management initiatives.· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.· Enhance technical skills by attending educational workshops, reviewing publications etc.
Senior Process Analyst – Order to Cash (O2C) · Proficiency in MS Office Suite, particularly Excel.· Experience with SAP S/4HANA, or similar financial systems.· Strong analytical, reporting, and problem-solving skills.· Ability to manage multiple priorities and work under tight deadlines.· Experience supporting transformation and change management initiatives.

· Excellent communication, stakeholder management, and teamwork skills.

· Commitment to continuous learning and professional development.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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