Field Technical Sales Engineer — Automotive Tyres

Sailun Tire Malaysia Sdn Bhd; Tanjong Malim; On-site; MYR 42,000 - 72,000; Full time

Job summary

Sailun Tire Malaysia Sdn Bhd is seeking a Technical Sales Engineer (Automotive Tyre) to provide on-site technical support at the Proton customer site in Malaysia. The role requires a diploma or higher in mechanical or automotive disciplines and at least one year of relevant experience.

Fluency in English is essential; Mandarin is a plus. You will coordinate with multiple departments to troubleshoot tyre-related issues, maintain long-term customer relationships, and ensure smooth production

Qualifications

• Diploma or above in Mechanical Engineering, Automotive Engineering, Automation, Automotive Technology or related disciplines.
• At least 1 year of experience in automotive, automotive components, tyre, manufacturing or production-related environments.
• Good knowledge of automotive, tyre products or automotive component production processes.
• Good communication, coordination and problem-solving skills.
• Good command of English with strong communication skills; proficiency in Mandarin is an added advantage.

Responsibilities

• Provide on-site technical support, customer service and problem-solving at the Proton customer site to ensure stable tyre supply and smooth production operations.
• Communicate daily with Proton's on-site personnel to understand requirements and tyre-related issues.
• Record and preliminarily analyze customer feedback and issues, coordinating with internal departments for follow-up and resolution.
• Follow up on on-site issues and improvement actions to ensure timely resolution.
• Provide on-site technical guidance to ensure proper use and maintenance of tyre products.
• Collect market trends and customer requirements from the customer site and feedback to Sales, Technical, Quality and other departments.
• Coordinate with Sales, Technical, Quality, Production and other departments to resolve customer issues.

Skills

Communication skills

Coordination

Problem-solving

English proficiency

Mandarin a plus

Education

Diploma or above in Mechanical Engineering, Automotive Engineering, Automation, Automotive Technology

Job description

Sailun Tire Malaysia Sdn Bhd is seeking a Technical Sales Engineer (Automotive Tyre) to provide on-site technical support at the Proton customer site in Malaysia. The role requires a diploma or higher in mechanical or automotive disciplines and at least one year of relevant experience.

Fluency in English is essential; Mandarin is a plus. You will coordinate with multiple departments to troubleshoot tyre-related issues, maintain long-term customer relationships, and ensure smooth production