Field Service Engineer & Technical Specialist

Mettler-Toledo International, Inc; Johor Bahru; On-site; MYR 50,000 - 80,000; Full time

Job summary

METTLER TOLEDO in Malaysia, Johor Bahru, seeks a Deputy to Senior Service Engineer/Team Leader/Technical Specialist/Manager to provide high-level technical support for the service team. The role covers troubleshooting, calibration, installation and customer field service.

The candidate should hold a degree/diploma in Engineering or Chemistry, with 2–3 years in a service environment, be a self-starter, have their own transport, and be willing to travel.

Qualifications

• Degree/Diploma in Engineering or chemistry or related field.
• 2–3 years in a service environment.
• Self-starter with a proactive approach.
• Own transport and willingness to travel.

Responsibilities

• Represent the service solution to customers and field events, including troubleshooting, repair, modification, calibration, verification.
• PM/Cal for all level equipment.
• Install equipment.
• Attend to break-fix and customer technical issues.
• Address customer inquiries and provide technical support to ensure satisfaction.
• Interact with customers' technical teams.
• Develop customer's staff through technical training.
• Pursue self-improvement with defined assessment and training plan.

Skills

Sound Technical

Interpersonal Skills

Analytical Skills

Problem Solving

Teamwork

Self Management

Customer Focus

Results Driven

Education

Degree/Diploma in Engineering/chemistry or related field

Job description

METTLER TOLEDO in Malaysia, Johor Bahru, seeks a Deputy to Senior Service Engineer/Team Leader/Technical Specialist/Manager to provide high-level technical support for the service team. The role covers troubleshooting, calibration, installation and customer field service.

The candidate should hold a degree/diploma in Engineering or Chemistry, with 2–3 years in a service environment, be a self-starter, have their own transport, and be willing to travel.