Field Service Engineer - On-site Troubleshooter & Training Lead

Talent Switch; Petaling Jaya; On-site; MYR 76,000 - 91,000; Full time

Job summary

Talent Switch in Petaling Jaya, Malaysia, is seeking a Service Engineer to install and commission all types of equipment, provide on-site emergency service, perform planned maintenance, and train customer staff. The role includes domestic, regional, and global travel with a focus on reliability and customer satisfaction.

You will supervise third-party crews, assist sales with technical details, and contribute to ongoing knowledge improvement.

Qualifications

• Minimum Diploma in Electronic Engineering, Mechatronics, Mechanical Engineering, or equivalent & above.
• At least 5 years of hands-on experience as service engineer.
• Competency in interpreting mechanical drawings and electrical schematic diagram.
• Good and persistent trouble-shooting skills.
• Customer oriented mindset & attitude.
• English language in verbal and writing.
• Ability to travel both domestically, in the region and globally.
• Flexibility in long working hours and working environment.

Responsibilities

• Installation and commissioning of equipment.
• On-site emergency service, troubleshooting and repair of equipment.
• Scheduling and execution of planned maintenance of equipment.
• Training of the customers operation staff in operating the equipment.
• Training of the customers technical staff in maintenance and repair.
• Ensuring documentation (reports and as-built) of executed installations and service work.
• Supervision of 3rd party installation crews as per agreement (depending on project scope).
• Occasionally prepare equipment for- and participate in trade shows and exhibitions representing company.
• Assist with sales colleagues with technical details or practical arrangements as per agreement.
• Continues training and improve knowledge of the equipment within company.

Skills

Troubleshooting

Interpret mechanical drawings

Reading electrical schematics

Customer oriented

Willing to travel

Education

Diploma in Electronic Engineering

Diploma in Mechatronics

Diploma in Mechanical Engineering

Job description

Talent Switch in Petaling Jaya, Malaysia, is seeking a Service Engineer to install and commission all types of equipment, provide on-site emergency service, perform planned maintenance, and train customer staff. The role includes domestic, regional, and global travel with a focus on reliability and customer satisfaction.

You will supervise third-party crews, assist sales with technical details, and contribute to ongoing knowledge improvement.