Field Service Engineer — Southeast Asia (Robotics)

Estun Automation; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Estun Automation is seeking a Service Engineer in Malaysia, Penang, to conduct on-site interventions, repair industrial robots, and perform preventive maintenance. You will diagnose and resolve technical issues, document actions taken, and support customers in maintaining peak robot performance.

Candidates should have 2+ years in industrial robotics, engineering/robotics education, basic robot programming knowledge, and a valid driving license. English and Malay are required with Chinese a plus.

Qualifications

• Engineering/Mechatronics/Robotics degree or technician level in mechanics/electronics is sufficient.
• ≥2 years of experience in industrial robotics with hands-on servicing.
• Strong diagnostic and problem‑solving abilities.
• Good interpersonal and communication skills.
• Basic knowledge of robot programming and automation systems.
• Valid driving license and active driver.
• English and Malay communication; Chinese would be a plus.

Responsibilities

• Perform on-site service interventions, including troubleshooting and repairing industrial robots.
• Conduct preventive maintenance to ensure long-term reliability and performance.
• Diagnose and resolve technical problems efficiently and accurately.
• Document service activities with detailed reports and recommendations.
• Assist in installation and initial setup of robots at customer sites when required.
• Stay updated on robotics tech and participate in training as needed.
• Provide feedback to the technical team for product/service improvement.

Skills

Diagnostic skills

Problem solving

Interpersonal communication

Robot programming basics

English-Malay communication

Education

Engineering/Mechatronics/Robotics degree

Job description

Estun Automation is seeking a Service Engineer in Malaysia, Penang, to conduct on-site interventions, repair industrial robots, and perform preventive maintenance. You will diagnose and resolve technical issues, document actions taken, and support customers in maintaining peak robot performance.

Candidates should have 2+ years in industrial robotics, engineering/robotics education, basic robot programming knowledge, and a valid driving license. English and Malay are required with Chinese a plus.