Our client "Fintexs Technologies Sdn. Bhd." is seeking a Field Service Engineer (Semiconductor Equipment) to join their team!
This permanent, full-time opportunity in Penang offers hands-on exposure to advanced semiconductor and electronics equipment, with a customer-facing role spanning installation, maintenance, troubleshooting and technical training. The role is suited to service and maintenance engineers as well as candidates with no prior experience who have a strong hands-on interest in field service.
About Our Client Established in 2005, Fintexs Technologies distributes equipment and delivers after-sales technical support for the semiconductor industry. Its solutions serve failure analysis and reliability laboratories, quality assurance and manufacturing production environments, spanning microscopy, sample preparation, inspection and testing equipment. The company works closely with customers and principals to deliver solutions for demanding technical requirements.
What you'll be doing?
- Customer-site support: Provide responsive technical support and troubleshooting at customer locations, helping equipment operate reliably.
- Installation and maintenance: Install, repair, service and perform preventive maintenance on semiconductor and electronics equipment.
- Technical diagnosis: Investigate electrical, electronic and mechanical issues using a structured, analytical approach.
- Collaborative problem-solving: Work with customers, suppliers and internal teams to resolve complex technical matters effectively.
- Customer training: Guide customers on equipment operation, care and maintenance procedures to support confident day-to-day use.
- Service reporting: Prepare clear service reports and communicate findings to relevant stakeholders.
- Professional service delivery: Maintain a customer-focused approach while working independently and contributing positively within the service team.
Who are they looking for?
- Engineering qualification: A Degree or Diploma in Electronics, Electrical, Mechanical or another relevant Engineering discipline is required.
- Relevant experience: At least 1-2 years of experience in equipment servicing, field service or maintenance is preferred.
- Early-career accessibility: Candidates with no prior experience are welcomed to apply when they hold relevant qualifications and demonstrate a strong interest in field service.
- Technical knowledge: Knowledge of electrical systems and electronic equipment will support effective diagnosis and service delivery.
- Mandarin proficiency: Mandarin proficiency is preferred for effective communication with relevant customers and stakeholders.
- Troubleshooting mindset: Strong troubleshooting, problem-solving and analytical skills will be valuable in resolving varied equipment issues.
- Communication skills: Good communication and interpersonal skills will support positive customer and team interactions.
- On-site flexibility: Willingness to work on-site and travel to customer locations when required is essential for field-based support.
- Relevant industry exposure: Experience in the semiconductor, electronics, manufacturing or laboratory-equipment industry is an advantage.
- Maintenance and training exposure: Experience with preventive maintenance, equipment repair or customer training will be well regarded.
- Work eligibility: Malaysian citizenship, permanent residence or valid Malaysian work rights are required.
Why you should consider this opportunity? Our client offers an attractive remuneration package and other benefits, such as:
- Monthly salary of MYR 4,000-MYR 5,000.
- Annual service incentive and yearly bonus.
- 14 days of annual leave.
- Official declared public holidays.
- Personal accident insurance.
- Transport allowance.
- Structured exposure to semiconductor and advanced technical equipment.
All information received will be kept strictly confidential and will be used only for employment-related purposes.