Field Service Engineer

SIG Combibloc; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

SIG Combibloc Malaysia is seeking a Service Engineer to resolve technical problems on customer production sites, ensuring efficiency of SIG equipment while balancing technical and economic considerations and maintaining transparent communication between customer and SIG Service Organization.

Responsibilities include inspections and preventive maintenance, supporting installation/commissioning of filling lines, monitoring performance, and guiding customer staff on cleaning and maintenance;

Qualifications

• Minimum of 3 years of working experience in service industry.
• Technical educational background (preferably Electrical-mechanical Engineering or Electrical engineering).
• Direct experience in beverage or food industry preferable.
• Good command of English; Mandarin would be a plus.
• Proficient in programmable logic controllers (PLC) such as Siemens S7; Kloeckner Moeller advantageous.
• Good computer skills (Microsoft Office).
• Good personality and outgoing with strong interpersonal and communication skills.

Responsibilities

• Conduct inspection and preventive maintenance according to company requirements.
• Support installation, commissioning, sterile test and performance test of new filling machines and downstream equipment.
• Monitor production and new technological improvements of filling lines and inform your supervisor about their performance.
• Advise the customers' operation/maintenance staff in preparing the cleaning/maintenance of the filling line.
• Preparation of accurate weekly Service Report and submission of it on time agreed upon in order to gather accurate statistics and on time invoicing of service activities rendered to customers.
• Participate in all relevant internal and customer meetings where assigned by your supervisor.

Skills

English

Mandarin

Interpersonal skills

PLC S7

Kloeckner Moeller

Microsoft Office

Strong communication

Education

Electrical Engineering / Electrical-mechanical Engineering background

Tools

Siemens S7 PLC

Kloeckner Moeller

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Resolve technical problems on customer production sites, ensure efficiency of equipment under the responsibility of SIG Combibloc by taking into account technical and economical aspects, and establish transparent communication between customer and SIG Service Organization

Requirement

Good command of English, Mandarin would be a plus

Minimum of 3 years of working experience in service industry.

Technical educational background (preferably in Electrical-mechanical Engineering, Electrical engineering, or other related fields)

Direct experience in beverage or food industry is preferable.

Proficient in programmable logic controllers (PLC) such as Siemens S7, Kloeckner Moeller is advantageous. (Required for Electronic Engineers)

Good skills of computer (Microsoft Office, Word, Excel, PowerPoint)

Good personality and outgoing with strong interpersonal and communication skills.

Job Description

Conduct inspection and preventive maintenance according to company requirements. Ensure proper setting and functionality of maintained equipment and submit completed maintenance checklists and appropriate reports immediately after completion.

Support installation, commissioning, sterile test and performance test of new filling machines and downstream equipment. Ensure proper setting and functionality of installed equipment and submit completed checklists as requested for project execution immediately after completion.

Monitor production and new technological improvements of filling lines and inform your supervisor about their performance. Detect problems that are negatively influencing efficiency and wastage of the filling lines and actively work on lasting and reproducible problem solutions.

Advise the customers' operation/maintenance staff in preparing the cleaning/maintenance of the filling line. Immediately inform customer if machine is not operated/cleaned as per operating manual requirements. Report immediately to your supervisor if customer is not following instructions.

Preparation of accurate weekly Service Report and submission of it on time agreed upon in order to gather accurate statistics and on time invoicing of service activities rendered to customers.

Participate in all relevant internal and customer meetings where assigned by your supervisor.

SIG is a leading packaging solutions provider for a more sustainable world. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable and affordable way. Our unique technology and outstanding innovation capacity enable us to provide our customers with end-to-end solutions for differentiated products, smarter factories and connected packs, all to address the ever-changing needs of consumers.

Founded 1853, SIG is headquartered in Neuhausen, Switzerland. The skills and experience of our approximately 8,000 employees worldwide enable us to respond quickly and effectively to the needs of our customers in over 100 countries. In 2021, SIG produced more than 45 billion carton packs. For more information, visit www.sig.biz