Engineer- Service (Based in Shah Alam)

QES Group Of Companies; Selangor; On-site; MYR 47,000 - 78,000; Full time

Benefits offered by this job

Work-Life Balance

Competitive Remuneration

Friendly Environment

Exclusive Training Provided

Career Development

Flexible Working Hours

Medical & Dental Benefits

Team Building Activities

Festive Seasons & Birthday Celebrarons

Performance Bonus

5 Working Days

Public Holiday Replacement

Job summary

Jora Malaysia is seeking a Service Engineer based in Glenmarie, Shah Alam, Selangor to support customers with installation, commissioning, maintenance, and on-site servicing of industrial systems used in semiconductor processes.

The role requires a degree in Electrical & Electronics / Mechatronic / Mechanical Engineering, willingness to travel domestically or overseas, and readiness to work onsite with flexible hours; fresh graduates are encouraged.

Qualifications

• Degree in Electrical & Electronics / Mechatronic / Mechanical Engineering or related technical field.
• Fresh graduates are encouraged to apply.
• Own transport and willing to travel domestically or overseas and be stationed onsite for project requirements.
• 2–3 years of working experience in the semiconductor industry or with relevant instruments is an added advantage.
• Knowledge in application software such as Geomagic, Solidworks, or other relevant metrology/inspection software is an added advantage.
• Proficient in Mandarin, with good verbal communication skills.

Responsibilities

• Provide technical support to customers, including equipment demonstration, installation, troubleshooting, maintenance, and commissioning of industrial systems.
• Deliver training and after-sales service on the operation and upkeep of equipment.
• Respond to customer requests and execute corrective actions within the agreed-upon timeframe.
• Collaborate closely with customers, suppliers, sales and internal teams to ensure smooth communication and effective resolutions.
• Maintain clear and professional daily communication with customers, ensuring proper documentation and follow-ups.
• Identify and participate in sales opportunities, such as new contracts, renewals, or system upgrades.
• Prepare accurate service reports, quotations, and costing documentation.
• Perform Preventive Maintenance (PM) on-site as scheduled.

Education

Electrical & Electronics / Mechatronic / Mechanical Engineering

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are a global manufacturer specializing in optical inspection, measurement and automated handling equipment for front-end and back-end of Semiconductor industry processes.

Service Engineer (Based in Glenmarie, Shah Alam, Selangor)

Responsibilities:

• Provide technical support to customers, including equipment demonstration, installation, troubleshooting, maintenance, and commissioning of industrial systems.
• Deliver training and after-sales service on the operation and upkeep of equipment.
• Respond to customer requests and execute corrective actions within the agreed-upon timeframe.
• Collaborate closely with customers, suppliers, sales and internal teams to ensure smooth communication and effective resolutions.
• Maintain clear and professional daily communication with customers, ensuring proper documentation and follow-ups.
• Identify and participate in sales opportunities, such as new contracts, renewals, or system upgrades.
• Prepare accurate service reports, quotations, and costing documentation.
• Perform Preventive Maintenance (PM) on-site as scheduled.

Requirements:

• Possess a Degree in Electrical & Electronics / Mechatronic / Mechanical Engineering or related technical field.
• Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel domestically or overseas and willing to be stationed onsite for project requirements.
• 2–3 years of working experience in the semiconductor industry or with relevant instruments is an added advantage.
• Knowledge in application software such as Geomagic, Solidworks, or other relevant metrology/inspection software is an added advantage.
• Proficient in Mandarin, with good verbal communication skills.

Why Join Us:

• We Value Work-Life Balance
• Competitive Remuneration
• Friendly & Energetic working environment
• Exclusive Training provided
• Career development and progression opportunities
• Flexible Working Hours
• Medical and Dental benefits
• Team building activities
• Festive seasons & birthday celebrations
• Performance bonus
• 5 Working Days
• Replacement Holiday for Public Holiday which fall on Saturday & Sunday