Facility & Maintenance Engineer

PTT Synergy Group Berhad; Penang; On-site; MYR 70,000 - 110,000; Full time

Job summary

Jora Malaysia seeks an experienced Maintenance Lead to drive preventive and corrective maintenance of ASRS systems in Penang. You will supervise technicians, perform root cause analyses, and ensure equipment and safety standards are upheld while coordinating with customers on daily operations.

The role requires a strong background in ASRS maintenance, 5+ years of relevant experience, and a customer-focused approach. Penang-based position with a focus on proactive maintenance and SLA adherence.

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or related discipline.
• Minimum of 5 years of relevant working experience in a similar field.
• Hands-on experience in ASRS equipment maintenance and troubleshooting.
• Strong communication and interpersonal skills with a proactive and customer-focused attitude.
• Candidate must be willing to work in Penang.

Responsibilities

• Assist the Maintenance Manager in planning, coordination, and execution of daily Preventive Maintenance and Corrective Maintenance activities.
• Lead and supervise a team of maintenance technicians.
• Conduct Root Cause Analysis to identify the underlying causes of equipment failures and implement corrective actions to prevent recurrence.
• Maintain maintenance schedules for ASRS equipment and building facilities, manage spare parts inventory, and ensure equipment maintenance records are kept up to date.
• Ensure compliance with all safety regulations, company policies, and operational procedures.
• Lead the technician team in delivering all maintenance services in accordance with the customer's SLA, including timely escalation of incidents, reporting to the monitoring centre within the stipulated timeframe, and submission of written incident reports within 24 hours.
• Communicate and engage closely with customers on daily operational matters, including equipment breakdowns and preventive and corrective maintenance activities, while effectively managing customer expectations.

Skills

ASRS maintenance

Team leadership

Root cause analysis

Customer communication

Troubleshooting

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Drive continuous improvement towards zero breakdowns of the Automated Storage and Retrieval System (ASRS) machines and equipment by effectively implementing Preventive Maintenance (PM) and Corrective Maintenance programmes in collaboration with the customer's Production Department. Ensure all production equipment is maintained in optimal operating condition.

Key responsibilities

Assist the Maintenance Manager in the planning, coordination, and execution of daily Preventive Maintenance and Corrective Maintenance activities

Lead and supervise a team of maintenance technicians

Conduct Root Cause Analysis to identify the underlying causes of equipment failures and implement corrective actions to prevent recurrence

Maintain maintenance schedules for ASRS equipment and building facilities, manage spare parts inventory, and ensure equipment maintenance records are kept up to date

Ensure compliance with all safety regulations, company policies, and operational procedures

Lead the technician team in delivering all maintenance services in accordance with the customer's Service Level Agreement (SLA), including timely escalation of incidents, reporting to the monitoring centre within the stipulated timeframe, and submission of written incident reports within 24 hours

Communicate and engage closely with customers on daily operational matters, including equipment breakdowns and preventive and corrective maintenance activities, while effectively managing customer expectations

Requirements:

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or a related discipline

Minimum of 5 years of relevant working experience in a similar field

Hands-on experience in ASRS equipment maintenance and troubleshooting, with the ability to diagnose and resolve a wide range of technical issues

Strong communication and interpersonal skills with a proactive and customer-focused attitude

Candidate must be willing to work in Penang