Facilities Officer

Teleperformance Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 64,000; Full time

Job summary

Teleperformance Malaysia Sdn Bhd is seeking a Facilities Officer to oversee daily operations across its offices in Kuala Lumpur. You will ensure a safe, clean, well-maintained environment and manage building services to support productivity.

The role requires coordinating with vendors, handling maintenance requests, monitoring utilities and safety compliance, and maintaining records. You will work on-site and collaborate with internal stakeholders to keep facilities running smoothly.

Qualifications

• Diploma or Bachelor's Degree in Facilities Management, Building Management, Engineering or a related field.
• Experience in facilities management or office administration is preferred.
• Strong coordination, communication and problem-solving skills.
• Ability to liaise effectively with vendors, contractors and internal stakeholders.
• Basic knowledge of building systems and workplace safety.
• Proficient in Microsoft Office applications.
• Able to work independently and manage multiple tasks.
• Willing to work on-site across different locations when required.
• Experience in corporate offices or BPO environments is an advantage.

Responsibilities

• Oversee daily facilities operations to ensure a safe, clean and well-maintained office environment.
• Conduct regular inspections of facilities, equipment and common areas.
• Coordinate with vendors, contractors and service providers for maintenance and repairs.
• Monitor and manage facilities-related requests and ensure timely resolution.
• Assist in managing utilities, HVAC, lighting, plumbing and electrical maintenance.
• Ensure compliance with workplace safety and environmental regulations.
• Maintain records of maintenance schedules, invoices and reports.
• Support office renovations, relocations and space planning when required.
• Monitor facilities expenses and assist with budgeting and cost control.
• Respond promptly to urgent facilities issues and coordinate corrective actions.

Skills

Coordination

Communication

Problem-solving

Vendor liaison

MS Office

Independent worker

Education

Diploma or Bachelor's Degree in Facilities Management, Building Management, Engineering or related field

Tools

MS Office

Job description

Oversee the daily facilities operations to ensure the office environment is safe, clean and well-maintained.

Conduct regular inspections of office facilities, equipment and common areas to identify maintenance requirements.

Coordinate with vendors, contractors and service providers for maintenance, repairs and facility-related services.

Monitor and manage facilities-related requests, ensuring issues are resolved within the expected timeline.

Assist in managing office utilities, air-conditioning, lighting, plumbing and electrical maintenance.

Ensure compliance with workplace safety, health and environmental regulations.

Maintain proper records of maintenance schedules, service reports, invoices and facility-related documentation.

Support office renovation, relocation, space planning and facilities improvement projects when required.

Monitor facilities expenses and assist with budget tracking and cost control.

Respond promptly to urgent facilities issues and coordinate the necessary corrective actions.

Requirements

Diploma or Bachelor's Degree in Facilities Management, Building Management, Engineering or a related field.

Previous experience in facilities management, building maintenance or office administration is an advantage.

Good coordination, communication and problem-solving skills.

Ability to liaise effectively with vendors, contractors and internal stakeholders.

Basic knowledge of building systems, maintenance and workplace safety.

Proficient in Microsoft Office applications.

Able to work independently and manage multiple tasks.

Willing to work on-site and support facilities operations across different locations when required.

Preferred Experience: Candidates with experience supporting corporate offices, commercial buildings or BPO environments will have an added advantage.

TP (Formerly Known As Teleperformance)

TP is a global leader in digital business services, delivering customer experience solutions for some of the world’s most respected brands. With over 410,000 employees across 170 countries, TP blends advanced technology with human empathy to support customers across voice, chat, email, and social platforms.

TP Malaysia is a certified Great Place to Work and a leading multilingual hub supporting more than 20 languages. The site has been recognized for innovation in AI, virtual reality training, and employee engagement.

This is where people grow, thrive, and succeed together through #MoreTogether.

TP (Formerly Known As Teleperformance)

TP is a global leader in digital business services, delivering customer experience solutions for some of the world’s most respected brands. With over 410,000 employees across 170 countries, TP blends advanced technology with human empathy to support customers across voice, chat, email, and social platforms.

TP Malaysia is a certified Great Place to Work and a leading multilingual hub supporting more than 20 languages. The site has been recognized for innovation in AI, virtual reality training, and employee engagement.

This is where people grow, thrive, and succeed together through #MoreTogether.