F&B Supervisor – Chinese Restaurant (Guest Service Lead)

Renaissance Hotels; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

Renaissance Hotels in Johor Bahru, Malaysia, is seeking a Non-Management, full-time hospitality supervisor to lead staff, ensure optimal service, and meet guest needs. The role requires overseeing opening/closing duties, inventories, and safety, while supporting management in hiring, training, scheduling, and coaching.

The position emphasizes teamwork, adherence to quality standards, and maintaining professional appearance.

Qualifications

• High school diploma or GED.
• Minimum 2 years related work experience.
• Minimum 1 year supervisory experience.
• License or Certification: None

Responsibilities

• Lead staff to ensure optimum service and guest satisfaction.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees.
• Complete opening and closing duties and ensure cleanliness, inventory, and safety.
• Monitor dining rooms for service quality, safety, and guest well being; address issues promptly.
• Follow company policies and protect assets; maintain professional appearance and confidentiality.

Education

High school diploma or GED

Job description

Renaissance Hotels in Johor Bahru, Malaysia, is seeking a Non-Management, full-time hospitality supervisor to lead staff, ensure optimal service, and meet guest needs. The role requires overseeing opening/closing duties, inventories, and safety, while supporting management in hiring, training, scheduling, and coaching.

The position emphasizes teamwork, adherence to quality standards, and maintaining professional appearance.