F&B Sales Executive

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group); Kuantan; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Learning & development programmes

Job summary

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group) in Kuantan, Pahang, is seeking an F&B Sales Executive to drive hotel food and beverage sales and revenue. The role focuses on promoting offerings, pursuing new opportunities in the local market, and securing event contracts.

You will build client relationships, negotiate catering contracts, and collaborate with the culinary team to refresh offerings while monitoring market trends to meet sales targets.

Qualifications

• At least 2 years in sales or business development in hospitality.
• Strong interpersonal and communication skills.
• Excellent negotiation and problem-solving abilities.
• Proactive and target-driven sales approach.
• Knowledge of F&B trends and best practices.
• Experience in the hotel industry is an added advantage.

Responsibilities

• Actively promoting and selling the hotel's F&B offerings.
• Identify and pursue new sales opportunities within the local market.
• Build and maintain relationships with existing and potential clients.
• Negotiate and secure contracts for events, functions and catering services.
• Provide excellent customer service to ensure a positive dining experience for all guests.
• Collaborate with the culinary team to develop appealing F&B offerings.
• Monitor market trends and competitor activity to inform sales and marketing strategies.
• Achieve monthly, quarterly and annual sales targets set by the business.

Skills

Sales experience

Interpersonal skills

Negotiation

Communication

CRM software

Hospitality knowledge

Tools

CRM software

Microsoft Office

Job description

About the role This is a full-time F&B Sales Executive position at Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group), located in Kuantan, Pahang. You will play a key role in driving food and beverage sales and revenue for the hotel, contributing to the overall success of the business.

What you'll be doing

• Actively promoting and selling the hotel's food and beverage offerings to generate new business
• Identifying and pursuing new sales opportunities within the local market
• Building and maintaining strong relationships with existing and potential clients
• Negotiating and securing contracts for events, functions and catering services
• Providing excellent customer service to ensure a positive dining experience for all guests
• Collaborating with the culinary team to develop appealing food and beverage offerings
• Monitoring market trends and competitor activity to inform sales and marketing strategies
• Achieving monthly, quarterly and annual sales targets set by the business

What we're looking for

• At least 2 years of experience in a sales or business development role within the hospitality industry
• Strong interpersonal and communication skills with the ability to build rapport with customers
• Excellent negotiation and problem‑solving abilities
• A proactive and target-driven approach to sales
• Knowledge of food and beverage trends and best practices
• Proficiency in Microsoft Office and CRM software
• A passion for the hospitality industry and a commitment to delivering exceptional customer service
• Experience in hotel industry is an added advantage

What we offer At Swiss-Garden International Hotels, Resorts & Inns, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for career progression. You will also have access to various learning and development programmes to enhance your skills and support your professional growth.

About us Swiss-Garden International Hotels, Resorts & Inns is a leading hospitality group with a growing portfolio of properties across Malaysia. Guided by our core values of excellence, innovation and sustainability, we strive to provide our guests with exceptional experiences that exceed their expectations. Join our dynamic team and be a part of our continued success.

Hotel & Accommodation Services 11-50 employees

Swiss-Garden International Hotels, Resorts & Inns is a home-grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award-winning 18-hole golf course.

Ideally located, our contemporary-style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.