F&B Operations Manager (Multi-Outlet)

Muhibbah FNB Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Muhibbah FNB Sdn Bhd in Kuala Lumpur is seeking an Assistant Operations Manager to oversee daily food and beverage operations across outlets, ensuring service excellence, high standards, and cost-conscious management.

You will lead outlet teams, drive quality, safety compliance, inventory control, and customer satisfaction while developing strategies to grow revenue and improve efficiency.

Qualifications

• Bachelor’s degree or Diploma in Hospitality, Business Administration, or related field.
• Minimum 3–5 years of experience in F&B operations with multi-outlet exposure preferred.
• Strong leadership, communication, and problem-solving abilities.
• Knowledge of food safety standards and regulatory compliance.

Responsibilities

• Daily Operations – Oversee and ensure smooth food and beverage operations across all outlets.
• Outlet Support – Provide guidance, resources, and operational assistance to outlet managers and teams.
• Staff Management – Hire, train, and supervise staff to maintain service quality and productivity.
• Quality & Compliance – Ensure food safety, hygiene, and adherence to health regulations.
• Cost & Inventory Control – Monitor expenses, manage stock, and reduce waste.
• Customer Experience – Handle feedback, resolve issues, and maintain high satisfaction levels.
• Revenue & Growth – Develop strategies to increase sales and market share.
• Process Improvement – Identify and implement ways to improve efficiency and performance.
• Team Leadership – Motivate and lead teams to meet operational targets.

Skills

Leadership

Communication

Problem solving

Analytical thinking

Organizational skills

Time management

Food safety

Education

Diploma/Degree in Hospitality

Bachelor's in Business Admin/Operations

Job description

Muhibbah FNB Sdn Bhd in Kuala Lumpur is seeking an Assistant Operations Manager to oversee daily food and beverage operations across outlets, ensuring service excellence, high standards, and cost-conscious management.

You will lead outlet teams, drive quality, safety compliance, inventory control, and customer satisfaction while developing strategies to grow revenue and improve efficiency.