F&B Field Training Specialist

Hajris Holdings; Kuala Lumpur; On-site; MYR 48,000 - 70,000; Full time

Job summary

Jora Malaysia is seeking a Training Field Support to assist the Training Manager in designing, enforcing, and delivering impactful training across all outlets. The role involves on-site coaching, onboarding, food safety and SOP training, plus collaboration with HR and QA/QC to ensure compliance and SOP adherence.

Ideal candidates have at least 2 years in F&B/hospitality training with strong English and Bahasa Malaysia communication, and are willing to travel to outlets regularly, ideally owning

Qualifications

• Minimum 2 years' experience in F&B or hospitality, specifically in training, QA, and operations.
• Strong communication skills in English and Bahasa Malaysia.
• Willing and able to travel to outlets regularly (own a car).

Responsibilities

• Conduct on-site and floor-level training at various outlets.
• Deliver onboarding, food safety, hygiene and SOP training.
• Support ground training or operational audits during weekends.
• Maintain training records and reports.
• Collaborate with HR, QA/QC, Marketing and Operations for compliance training.
• Ensure team competency and adherence to SOPs.

Skills

Communication skills

Bilingual English-BM

Travel readiness

Coaching/mentoring

Job description

Jora Malaysia is seeking a Training Field Support to assist the Training Manager in designing, enforcing, and delivering impactful training across all outlets. The role involves on-site coaching, onboarding, food safety and SOP training, plus collaboration with HR and QA/QC to ensure compliance and SOP adherence.

Ideal candidates have at least 2 years in F&B/hospitality training with strong English and Bahasa Malaysia communication, and are willing to travel to outlets regularly, ideally owning